JEAN JACQUES RICHARD ETTIA
Woolooware,NSW
Summary
With a proven track record at Kinetic Sydney, I excel in enhancing passenger satisfaction and safety, showcasing my adeptness in route planning and exceptional interpersonal skills. My commitment to efficiency and positive customer feedback underpins my ability to meet tight schedules, making me a reliable asset in any transport operation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FULL TIME BUS / COACH DRIVER
KINETIC SYDNEY
01.2022 - Current
- Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
- Improved efficiency by assisting in training new drivers on company policies, procedures, and best practices.
- Navigated road construction detours smoothly, minimizing delays while still prioritizing safety on the roadways.
- Ensured timely arrivals, planning optimal routes according to traffic conditions and weather forecasts.
- Maintained accurate logs of travel information, including mileage and expenses for accurate recordkeeping.
- Promoted safety by conducting regular vehicle inspections and maintaining proper maintenance records.
- Collaborated with dispatchers effectively, adjusting routes as needed to accommodate unforeseen circumstances or scheduling changes.
- Demonstrated adaptability when faced with unexpected changes in schedules, weather conditions, or other variables that could impact travel plans.
- Reduced fuel consumption with efficient route planning and adhering to speed limits.
- Kept vehicles clean inside and out, contributing to a pleasant environment for passengers throughout their journeys.
- Demonstrated professionalism in appearance and demeanor, representing the company positively at all times.
- Fostered positive relationships with fellow drivers, sharing knowledge about local areas that can be helpful when navigating unfamiliar streets.
- Ensured compliance with federal regulations by logging driving hours consistently following Department of Transportation guidelines.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Received excellent customer reviews for friendly, punctual transport services.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Maintained NSW HR driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Updated and maintained accurate trip logs and records.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Operated large vehicles in difficult urban and rural conditions.
- Developed and maintained positive relationships with passengers and other drivers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Assisted passengers with inquiries and requests during trips.
- Inspected bus for any mechanical issues before departure.
- Followed all relevant schedules for routes and arrivals.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Retained bus system, route and stop knowledge for informative customer advice.
BUS DRIVER
SHIRE SHUTTLE BUS
03.2020 - 01.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Ran Local Wine Tours to the South Coast and Hunter valley to strict time scheduling while giving passengers a great experience
- Received many testimonials and reviews about how much clients enjoyed my services and wanted me to take them on their next booking
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Improved on-time performance with efficient route planning and time management.
- Calculated and collected fares from passengers.
Education
ADV DIPLOMA OF GRAPHIC DESIGN V - GRAPHIC DESIGN AND ADVERTISING
RANDWICK TAFE
RANDWICK NSW12.1985
Associate of Arts - FINE ARTS AND GRAPHIC DESIGN
ST GEORGE TAFE
Kogarah, NSW12.1984
Skills
- Safe Driving
- Punctuality
- Defensive Driving
- Traffic Laws Adherence
- Passenger Assistance
- Route Planning
- Weather Awareness
- Vehicle Maintenance
- Fuel Efficiency
- Assertiveness
- Disability Awareness
- Trip preparation
- Safety-focused
- Safety practices
- Local traffic regulations
- Map Reading
- Regulatory Compliance
- Problem-Solving
- Teamwork and Collaboration
- Bus Operation
- Technology-based navigation
- Dependable and Trustworthy
- Time Management
- Passenger Service and Safety
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Strong Working Relationships
- Accident Avoidance
- Public Transit Operations
- Organizational Skills
- Team Collaboration
- Van and Shuttle Operation
- Customer Relations
- Time, Mileage, and Fuel Tracking
- Analytical Thinking
- GPS Navigation
- Fire Extinguisher Use
- Interpersonal Skills
- Baggage handling
- Self Motivation
- Safety Management
- Over the road experience
- Special Needs Passengers
- Vehicle Inspection
- Daily Logs
- Local Area Knowledge
- Transportation Regulations
- Passenger Boarding
- Traffic Laws and Regulations
- Customer interaction
- Situational Awareness
- Bus Cleaning
- Communication and Interpersonal Skills
- Vehicle Safety and Maintenance
- Decision-Making
- Valid Driver's License
- Adaptability and Flexibility
- Effective Communication
- Radio Communications
- Impeccable safety history
- Route Navigation
- Inclement weather driving
- Commercial driving
- Elderly and Disabled Assistance
- Transporting Students
- Passenger Safety
- Pre-Trip Inspections
- Local route knowledge
- Cross-cultural communication
- Emergency Procedures
Certification
- NSW HR Driver's License
- Certified Sales Professional (CSP)
- Working with children clearance certificate
- Project Management Professional (PMP)
BUS DRIVER OF THE YEAR 2023
In 2023 I was awarded the BUS DRIVER OF THE YEAR by the NSW Premier at the annual bus driver awards night,
It was a great achievement both for myself and for my company Kinetic Who had never had a team member win this award before.
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
FULL TIME BUS / COACH DRIVER
KINETIC SYDNEY
01.2022 - Current
BUS DRIVER
SHIRE SHUTTLE BUS
03.2020 - 01.2022
ADV DIPLOMA OF GRAPHIC DESIGN V - GRAPHIC DESIGN AND ADVERTISING
RANDWICK TAFE
Associate of Arts - FINE ARTS AND GRAPHIC DESIGN
ST GEORGE TAFE
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