Jed St Hill
Redland Bay,QLD
Summary
Dynamic retail professional with extensive experience at Woolworths Supermarket, excelling in staff training and development. Proven ability to enhance store organization and customer satisfaction through effective task delegation and complaint resolution. Committed to fostering a motivated team environment while ensuring operational excellence and inventory control.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Woolworths Supermarket
09.2024 - Current
- Supervised daily operations to ensure compliance with company standards and customer satisfaction.
- Trained and mentored staff to enhance performance and improve team collaboration.
- Monitored staff performance, providing feedback to encourage professional development and accountability.
- Resolved customer complaints efficiently, fostering a positive shopping experience for all patrons.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Retail Worker
Woolworths Supermarket
08.2021 - Current
- Assisted customers with inquiries, providing product information and ensuring satisfaction.
- Operated point-of-sale systems accurately, processing transactions efficiently and maintaining cash drawer integrity.
- Stocked shelves and organized merchandise displays to enhance store presentation and accessibility.
- Collaborated with team members to maintain cleanliness and safety standards throughout the retail environment.
- Trained new staff on operational procedures, contributing to a cohesive team atmosphere and effective service delivery.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Education
High School Diploma -
Carmel College
Thornlands, QLDBachelor of Nursing - Nursing
Australian Catholic University
Brisbane, QLD01-2027
Skills
- Task delegation
- Store organization
- Inventory control
- Staff training and development
- Store maintenance
- Employee motivation
- Employee training
- Cash handling and reconciliation
- Handling complaints
- Loss prevention
- Decision-making
Timeline
Retail Supervisor
Woolworths Supermarket
09.2024 - Current
Retail Worker
Woolworths Supermarket
08.2021 - Current
High School Diploma -
Carmel College
Bachelor of Nursing - Nursing
Australian Catholic University