Summary
Overview
Work History
Education
Skills
Timeline
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Jed St Hill

Redland Bay,QLD

Summary

Dynamic retail professional with extensive experience at Woolworths Supermarket, excelling in staff training and development. Proven ability to enhance store organization and customer satisfaction through effective task delegation and complaint resolution. Committed to fostering a motivated team environment while ensuring operational excellence and inventory control.

Overview

4
4
years of professional experience

Work History

Retail Supervisor

Woolworths Supermarket
09.2024 - Current
  • Supervised daily operations to ensure compliance with company standards and customer satisfaction.
  • Trained and mentored staff to enhance performance and improve team collaboration.
  • Monitored staff performance, providing feedback to encourage professional development and accountability.
  • Resolved customer complaints efficiently, fostering a positive shopping experience for all patrons.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.

Retail Worker

Woolworths Supermarket
08.2021 - Current
  • Assisted customers with inquiries, providing product information and ensuring satisfaction.
  • Operated point-of-sale systems accurately, processing transactions efficiently and maintaining cash drawer integrity.
  • Stocked shelves and organized merchandise displays to enhance store presentation and accessibility.
  • Collaborated with team members to maintain cleanliness and safety standards throughout the retail environment.
  • Trained new staff on operational procedures, contributing to a cohesive team atmosphere and effective service delivery.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Education

High School Diploma -

Carmel College
Thornlands, QLD

Bachelor of Nursing - Nursing

Australian Catholic University
Brisbane, QLD
01-2027

Skills

  • Task delegation
  • Store organization
  • Inventory control
  • Staff training and development
  • Store maintenance
  • Employee motivation
  • Employee training
  • Cash handling and reconciliation
  • Handling complaints
  • Loss prevention
  • Decision-making

Timeline

Retail Supervisor

Woolworths Supermarket
09.2024 - Current

Retail Worker

Woolworths Supermarket
08.2021 - Current

High School Diploma -

Carmel College

Bachelor of Nursing - Nursing

Australian Catholic University
Jed St Hill