Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeerasak Huangnam

Jeerasak Huangnam

37/165 Victoria Road Gladesville,NSW

Summary

Dynamic and results-driven professional with extensive experience in customer service relations. 5 years at Wilson Parking Sydney Domestic, International Airport and 4 years at Motorsereve Pty Ltd. Proven ability to enhance customer satisfaction through effective communication and coordination. Skilled in maintaining detailed records and fostering teamwork, ensuring seamless operations and positive client experiences. I believe in hard working and doing the best of my abilities to learn a new things and upfront .

Overview

23
23
years of professional experience

Work History

Vehicle Delivery Coordinator

Motorsereve Pty Ltd ( Closed Down )
10.2020 - 10.2024
  • Front desk customer service
  • Inspected vehicles for damage and assigned order documents.
  • Maintained detailed records of all vehicle parts, utilizing advanced database software systems for accurate reporting purposes.
  • Regularly communicated with customers regarding vehicle repairs updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
  • Consulted with customers about processing time of vehicles during repaired and order preparation requests.

Customer Service Attendant

Wilson Parking Pty Ltd
04.2015 - 02.2020
  • Front desk at Virgin Premium Valet Sydney Domestic Airport
  • Parking attendant at Sydney International Airport
  • Greeting VIP customers
  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers to collect vehicles

Housekeeping Supervisor

Solution Property Service
05.2005 - 04.2015
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Sales Assistant

Power Buy Thailand Co. Ltd
01.2002 - 09.2004
  • Helped customers locate products and checked store system
  • Stock checked and fill up products on display shelves
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Boosted add-on sales through suggestive selling techniques and product recommendations.
  • Greeted customers and provided outstanding customer service.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Advance Diploma - Accounting

Westminster College Sydney
Sydney, NSW
01-2013

Diploma - Business

Bridge Business College
Sydney, NSW
01-2009

Skills

  • Complaint handling
  • Professional appearance
  • Teamwork
  • Customer relations
  • Follow-up skills
  • Coordination
  • Brand representation

Languages

English
Full Professional
Thai
Native or Bilingual

Timeline

Vehicle Delivery Coordinator

Motorsereve Pty Ltd ( Closed Down )
10.2020 - 10.2024

Customer Service Attendant

Wilson Parking Pty Ltd
04.2015 - 02.2020

Housekeeping Supervisor

Solution Property Service
05.2005 - 04.2015

Sales Assistant

Power Buy Thailand Co. Ltd
01.2002 - 09.2004

Advance Diploma - Accounting

Westminster College Sydney

Diploma - Business

Bridge Business College

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Jeerasak Huangnam