Jeffy Johnson
Melbourne,VIC
Summary
Dedicated and results-driven individual. Committed to delivering high level satisfaction through effective management skills, consistently exceeding expectations. Seeking to leverage my expertise to contribute to the success of company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
TUV Rheinland
11.2018 - 05.2023
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Masters of Data Science -
La Trobe University
Bundoora, Victoria03.2024
Bachelors Of Engineering (Mechanical Engineering) - Engineering Mechanics
Loyola College, Anna University
Chennai, India04.2014
Skills
- Customer service
- Inventory management
- Effective communication
- Quick learner
- Multitasking and time management
- Critical thinking
- Team collaboration
- Patience and understanding
- Adaptable
- Time management
- Positive attitude
- Confidential
Availability
- Monday: 2 PM to close
- Tuesday: 2 PM to close
- Wednesday: 8 AM till 2 PM
- Thursday: 3 PM till close
- Friday: 4 PM till close
- Saturday: full day
- Sunday: 8 AM till 2 PM and 5 PM till close
Certification
IELTS (International English language Testing System): Band 8 (Max 9)
Languages
English
Native or Bilingual
Hindi
Full Professional
Malayalam
Full Professional
Timeline
Assistant Manager
TUV Rheinland
11.2018 - 05.2023
Masters of Data Science -
La Trobe University
Bachelors Of Engineering (Mechanical Engineering) - Engineering Mechanics
Loyola College, Anna University
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