Jemi Daniel
Camberwell,VIC
Summary
Project and operations professional with 10+ years of experience delivering large-scale operational, technology, and process improvement initiatives across retail, infrastructure, and multinational environments. Proven track record coordinating enterprise rollouts, driving stakeholder alignment, improving operational efficiency, and supporting high-volume business transformation programs across Australia, APAC, and the Middle East.
Overview
10
10
years of professional experience
Work History
Merchandise Operations Coordinator (Fixed Term)
The Good Guys - JB HiFi Group
Melbourne
09.2023 - 03.2026
- Managed pricing operations across online and in-store retail channels, ensuring 100% compliance with ACCC pricing regulations and national promotional standards.
- Facilitated weekly pricing adjustments for catalogues and directed significant system configuration modifications to optimize national retail campaign effectiveness across multiple product lines.
- Streamlined collaboration between merchandise marketing, store operations, and category teams to effectively resolve pricing discrepancies and enhance operational efficiency.
- Improved pricing accuracy and turnaround time through proactive validation and issue resolution within enterprise pricing systems.
- Supported operational continuity by maintaining high-volume pricing databases and ensuring time-critical updates were delivered within strict deadlines.
Business Analyst
Coles Group
Melbourne
10.2023 - 06.2025
- Delivered the nationwide rollout of Smart Gates technology across 450+ stores, contributing to enhanced loss prevention capability and operational security outcomes.
- Directed end-to-end project activities to ensure successful implementation of smart gates and safety radar enhancements across various technology deployments.
- Facilitated stakeholder workshops, requirements gathering sessions, and process mapping activities to improve project clarity, alignment, and delivery outcomes.
- Led User Acceptance Testing (UAT) coordination including test planning, execution tracking, defect management, and stakeholder sign-off using JIRA and Confluence.
- Managed cross-functional collaboration between vendors, technical teams, operations, and business stakeholders to ensure seamless implementation delivery.
- Developed executive reporting dashboards and weekly performance reporting that improved project visibility, tracking accuracy, and decision-making efficiency.
- Partnered with external vendors including Radford, Equans, CLX, and Rollout to ensure delivery milestones, operational readiness, and quality standards were achieved.
Operations Coordinator
Amazon Pvt. Ltd.
Bangalore
03.2022 - 05.2023
- Designed and implemented demand forecasting models supporting Vendor Management and Sourcing Operations across North America, Europe, Japan, and the US.
- Improved supplier delivery alignment and operational planning by coordinating forecasting inputs, vendor capacity, and procurement schedules.
- Partnered with In-Stock and Raw Materials teams to strengthen demand-supply synchronization and reduce operational bottlenecks.
- Delivered monthly analytics and operational reporting to track vendor performance, forecast accuracy, and purchase order fulfilment metrics.
- Coordinated and optimized high-volume operational planning efforts to streamline processes in a rapidly evolving global supply chain.
Installation Coordinator
KONE Middle East LLC.
Dubai
03.2018 - 10.2021
- Managed project forecasting, budgeting, and cost tracking activities across multiple installation projects, improving financial visibility and project control.
- Maintained project profitability through detailed performance monitoring, reporting, and cost analysis.
- Managed vendor communications and project scheduling to optimize operational activities and guarantee timely delivery and quality compliance.
- Drove enhancements in operational efficiency and workflow consistency by applying lean process practices to continuous improvement initiatives.
Project Coordinator
Tyco Fire & Security LLC.
Dubai
11.2015 - 07.2017
- Managed logistics and coordination of delivery activities to facilitate effective stakeholder engagement in marine project.
- Developed competency frameworks and skills matrices to improve workforce capability tracking and performance evaluation processes.
- Analyzed operational data and supported strategic planning initiatives to inform executive-level reporting for senior management stakeholders.
- Facilitated project documentation coordination and enhanced cross-functional communication among business units.
Education
Masters in Business Administration -
K.J. Somaiya College of Arts & Commerce
Mumbai, India12-2013
Bachelors in Commerce -
K.J. Somaiya College of Arts & Commerce
Mumbai, India12-2013
Skills
- Project Coordination & Delivery
- PMO Support & Governance
- Business Analysis & Process Mapping
- Stakeholder & Vendor Management
- Operational Improvement
- Risk, Issue & Dependency Management
- UAT Coordination & Defect Tracking
- Reporting & Performance Analytics
- Cross-Functional Collaboration
- Pricing & Compliance Operations
- Forecasting & Capacity Planning
- Agile & Waterfall Delivery Environments
Timeline
Business Analyst
Coles Group
10.2023 - 06.2025
Merchandise Operations Coordinator (Fixed Term)
The Good Guys - JB HiFi Group
09.2023 - 03.2026
Operations Coordinator
Amazon Pvt. Ltd.
03.2022 - 05.2023
Installation Coordinator
KONE Middle East LLC.
03.2018 - 10.2021
Project Coordinator
Tyco Fire & Security LLC.
11.2015 - 07.2017
Masters in Business Administration -
K.J. Somaiya College of Arts & Commerce
Bachelors in Commerce -
K.J. Somaiya College of Arts & Commerce
TOOLS
- SAP
- Oracle POS Software
- Monday.com
- Ticket Pricing Engine
- Power BI
- ServiceNow
- MS Azure
- MS Office
- Confluence
- JIRA