Jemima Ward Sheezel
Sunrise Beach,QLD
Summary
Motivated team member with extensive experience in customer service, hospitality, and various teaching roles. I pride myself in having excellent communication skills and social understanding. I enjoy going out of my way to make customers feel comfortable and looked after. I am self-motivated, reliable, and can be trusted to work independently or collaboratively. As a passionate athlete that has represented the country and state in rugby and touch football, I thrive in high pressure and high expectation environments, and have gained all the necessary teamwork skills required to be a successful team member. Through my current studies in psychology, I have built a great understanding and passion for human behaviour. This knowledge has excelled my customer service skills, and helps me better understand the ways customers behave, feel, and think.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Childcare Educator
Guardian Childcare & Education
10.2024 - 11.2025
- Taught a class of twenty four 3-5 year olds and organised their daily routine including playtime, mealtime, sleeptime, excursions, and other activities
- Developed and implemented engaging educational programs tailored to children's developmental needs.
- Fostered a safe and inclusive environment, promoting positive social interactions among children.
- Collaborated with parents to support children's learning objectives, and address individual needs.
English Tutor (Prep - VCE)
NumberWorks'nWords
12.2023 - 10.2025
- Provided tutoring services to children from prep to year 12
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
- Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Waitress and Runner
Alba by Kuruvita
01.2021 - 09.2023
- High- service restaurant, event venue & cooking school in Noosa
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Always maintained a positive attitude towards guests by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Sound knowledge of food and drinks menu
Bartender
Noosa Dolphins Rugby Union Club
03.2022 - 10.2023
- Kept bar organized and clean during busy hours
- Developed strong working relationships with customers and staff
- Followed bar recipes to deliver a consistent quality of drinks and service
Front of House Staff Member
Bettys Burgers, Concrete & Co
11.2019 - 02.2021
- Worked at the first Betty's location in the heart of Hasting Street, Noosa
- Creating a welcoming atmosphere by greeting guests warmly and providing advice on menu choices
- Operated cash register efficiently and accurately processed payments for customers' orders
- Completed opening and closing procedures, following cleaning checklists
- Assisted in setting up and restocking the front of house area with necessary items
- Loaded dishes, glasses, and tableware into dishwashing machines
- Cleaned and sanitized work areas, equipment and dishes.
Personal Assistant
Bindy Ward Interior Design
Noosa, Queensland
2021 - 2024
- Supported the creative team in a luxury design setting, developing strong client service, organisational, and product presentation skills tailored to high-end retail.
- Delivered tailored client support and upheld a refined, professional studio environment.
- Sourced and styled premium furnishings, fabrics, and décor with a meticulous eye for aesthetic detail.
- Liaised with suppliers to coordinate product orders, manage samples, and maintain inventory.
- Curated and presented visual displays and client presentations that embodied brand quality.
- Maintained seamless daily operations through effective communication and exceptional multitasking.
Babysitter
Self-employed
04.2019 - Current
- Provided attentive, reliable care for children of various ages, ensuring a safe and positive environment.
- Built strong trust and communication with families, demonstrating professionalism and responsibility.
- Managed routines including meals, activities, and bedtime, whilst balancing multiple tasks calmly and efficiently.
- Resolved conflicts and responded quickly to unexpected situations with patience and good judgment.
- Developed strong interpersonal and problem-solving skills, ideal for fast-paced and customer-focused environments.
Education
Bachelor of Biomedical Science - Pre-Medicine And Psychology
University of Melbourne
Parkville, VIC11.2026
High School Diploma -
St Andrew's Anglican College
Peregian Springs, Queensland11.2023
Skills
- Motivated team member with extensive experience in customer service and hospitality roles
- Great communication skills
- Self-motivated
- Strong written & verbal communication
- Effective at multi-tasking
- Good judgement
- Customer service
- Problem-solving
- Good interpersonal skills
- Cross-cultural understanding
Certification
- Certificate III in Early Childhood Education and Care
- Responsible Service of Alcohol (RSA)
- Food Safe Handling
- Allergens training for Children's education and care
- Working With Children Check
Timeline
Childcare Educator
Guardian Childcare & Education
10.2024 - 11.2025
English Tutor (Prep - VCE)
NumberWorks'nWords
12.2023 - 10.2025
Bartender
Noosa Dolphins Rugby Union Club
03.2022 - 10.2023
Waitress and Runner
Alba by Kuruvita
01.2021 - 09.2023
Front of House Staff Member
Bettys Burgers, Concrete & Co
11.2019 - 02.2021
Babysitter
Self-employed
04.2019 - Current
Personal Assistant
Bindy Ward Interior Design
2021 - 2024
Bachelor of Biomedical Science - Pre-Medicine And Psychology
University of Melbourne
High School Diploma -
St Andrew's Anglican College