Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Jemma Thorpe

Geelong,Victoria

Summary

Personal Skills and Attributes:

Communication skills - Confident when learning new skills, communicating clearly and with new clients/employees.

Can and will adapt to new and different situations - My confidence has improved due to Volunteering and Being a qualified Greyhound Attendant.

Responsible in working environments - Working with and around racing greyhounds, and when in dangerous and stressful situations. Respecting and following instructions clearly.

Confidence - When setting new tasks, when having to communicate with customers and or faced with new tasks.

Early Bird/time management- Being late is something that I have always been annoyed with and because of this I pride myself on being on time no matter what the occasion is. Meet deadlines.

Overview

8
8
years of professional experience

Work History

Retail Supervisor

Ozmosis
01.2023 - Current
  • Managed inventory levels for optimal stock availability and minimized overstock situations.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Organizing and communicating to ensure rosters are sufficient
  • Reaching specific KPI.s
  • Retail team assistant (casual management duties when requested).

Scoop and Weigh as a Merchandiser: 2022-2024

Prolife
03.2022 - Current
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.

Retail Sales Associate

Seed Heritage
03.2022 - 12.2023
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Meeting deadlines at the end of each week/month.
  • Team leader meetings.
  • Maintain professional connections with clients and workers.

Coles Belmont: 2017-2023

Coles Supermarket
07.2016 - 03.2023
  • customer service (supervisor).
  • Register work.
  • Handling/Counting money.
  • Taking phone calls/enquiry's
  • Roster work and filling shifts.
  • Microsoft office.
  • Team leader meetings once a week.

Horse Groom

Malua Racing
01.2018 - 03.2019
  • Improved horse health by implementing proper grooming techniques and daily care routines.
  • Enhanced stable cleanliness by performing regular mucking and disinfecting tasks.
  • Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.

Education

No Degree - First Aid

Basic First Aid
Eclipse Education
05.2023

Diploma - Acputnure Therapy

College of Acupuncture
NSW
02.2023

Dipolma - Equine Myofunctional Therapy

NCTM
Daylesford, VIC
11.2022

High School Diploma -

Geelong High School
Geelong, VIC
11.2016

Skills

  • Task Delegation
  • Store Organization
  • Employee Motivation
  • Cash Handling Oversight
  • Customer Service Management
  • Time management
  • Analytical thinking
  • Multitasking capabilities
  • Team leadership
  • Adaptability and flexibility

references

Daryl Walter, Roy Morris & Co (0407436366)- conveyancing manager at Roy Morris and Co (first preference)

Peter/Margie Burke, Margie’s Number (0419 536 228), Peter’s Number (0438 910 085)

Roy Williams: Owner of Roy and co concreting Geelong (contact number: (0447778586) (third preference)

Jason Hudson- Coles current manager at Belmont village. (0488746289), Available for calls after 5:30pm (second preference)

Emerson Mitchell: 2IC at osmosis Leopold (0432 982 402) email: Emersonmitchell18@gmail.com

Timeline

Retail Supervisor

Ozmosis
01.2023 - Current

Scoop and Weigh as a Merchandiser: 2022-2024

Prolife
03.2022 - Current

Retail Sales Associate

Seed Heritage
03.2022 - 12.2023

Horse Groom

Malua Racing
01.2018 - 03.2019

Coles Belmont: 2017-2023

Coles Supermarket
07.2016 - 03.2023

No Degree - First Aid

Basic First Aid

Diploma - Acputnure Therapy

College of Acupuncture

Dipolma - Equine Myofunctional Therapy

NCTM

High School Diploma -

Geelong High School
Jemma Thorpe