Jemmah Boer
Caulfield North,Vic
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Auslanway
07.2022 - 07.2024
- Making sure Deaf clients understood documents, questions and paperwork, etc and assisting them in answering
- Drove Deaf clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Assisted Deaf patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple Deaf patients with diverse needs.
- Developed partnerships with community organizations to expand services and referrals.
Receptionist
Melbourne Trichology
03.2024 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Assisted with planning office events and meetings for smooth execution.
- Resolved customer problems and complaints.
Participation Assistant
Auslan Services
05.2023 - 04.2024
- Delivered personalized educational, behavioural, or emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Assisted in clients focus in classrooms or where needed.
Waitress & Bartender
Amaroo, the Garden Path
04.2018 - 01.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Waitress
Bellavista Pizza and Pasta
12.2016 - 07.2017
- My Duties included but not limited to, , dishwasher, food prep, cash handling and customer service.
Education
Bachelor of Science And Arts - Languages And Physics
Monash University
Clayton12.2027
Diploma - Auslan
Melbourne Polytechnic
Prahran, VIC12.2020
High School Diploma -
Nambour State Collage
Nambour, QLD2017
Skills
- Social Sciences
- Supporting Daily Living Needs
- Client Requirements
- Personal Growth Support
- Computer Skills
- Companionship and Emotional Support
- Client Privacy
- Appointment Organization
- Creative Thinking
- Daily Logs
Certification
- NDIS certificate
- Employee WWCC
- Police Check
- Driver licence
Languages
Japanese
Elementary
Auslan
Professional Working
Dutch
Elementary
Timeline
Receptionist
Melbourne Trichology
03.2024 - 05.2024
Participation Assistant
Auslan Services
05.2023 - 04.2024
Disability Support Worker
Auslanway
07.2022 - 07.2024
Waitress & Bartender
Amaroo, the Garden Path
04.2018 - 01.2019
Waitress
Bellavista Pizza and Pasta
12.2016 - 07.2017
Bachelor of Science And Arts - Languages And Physics
Monash University
Diploma - Auslan
Melbourne Polytechnic
High School Diploma -
Nambour State Collage
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