Jen Thornton
Cremorne,NSW
Summary
Upbeat, customer-focused Sales Associate with many years of experience in retail environments.
Flexible and approachable, with strong organisational and time management skills.
Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Great team player who enjoys working collaboratively with others.
Amazing communicator both written and spoken.
Able to work under very strict time constraints with an ability to make decisions and implement to a very high standard.
Free to work 24hrs a day 7 days a week.
Overview
14
14
years of professional experience
Work History
Sales Assistant
Amber Tiles
Mona Vale
09.2022 - Current
- Greet customers and provide assistance with product selection.
- Provide excellent customer service to clients in person and over the phone.
- Foster relationships with customers to expand customer base and retain business.
- Manage daily sales floor operations, ensuring optimal customer service and satisfaction.
- Handle customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Assist in creating displays to promote products.
Boarding House Coordinator
Pymble Ladies College
Pymble
04.2017 - 06.2019
- Provided support and guidance to students to maintain a safe and homely environment.
- Collaborated closely with team members to achieve house objectives, meet the school deadlines while upholding the schools ethos.
- Promoted high satisfaction with families by resolving issues with knowledgeable and friendly service at any hour of the day and night.
- Worked shift work on a 24 hour roster and lived in with the students on a rotational roster.
- Made lifelong relationships with the students and parents.
Uniform Shop Sales Assistant
Pymble Ladies College
Pymble
01.2010 - 03.2017
- Maintained accurate records of sales transactions using POS system software.
- Operated cash registers, processed payments and issued receipts for purchases.
- Received deliveries from vendors, checked contents against invoices and stored them properly.
- Greeted customers upon entering the store, provided assistance and answered questions about products.
- Worked collaboratively with other staff members to achieve common goals.
- Assisted with training new shop assistants in store policies and procedures.
Education
Optical Dispensing - Optical Dispenser
Tafe NSW
Hornsby, NSW12-1985
Skills
- Available for flexible hours
- Adaptability and ability to think and act immediately
- Exceeding customer expectations
- Always delivering a positive outcome for customers
- Perfect written and oral communication skills
- Fast learner
- Friendly and helpful
- Problem-solving aptitude
- Organised and professional
- Efficient time management
Affiliations
- Passion for cooking and feeding family and friends
- Dedicated weight training and pilates
- Currently learning French on Duolingo
References
Michael Vass Jan Stewart
Amber PLC
0421 198 014 0404 152 998
Timeline
Sales Assistant
Amber Tiles
09.2022 - Current
Boarding House Coordinator
Pymble Ladies College
04.2017 - 06.2019
Uniform Shop Sales Assistant
Pymble Ladies College
01.2010 - 03.2017
Optical Dispensing - Optical Dispenser
Tafe NSW
Similar Profiles
RICARDO RICHARDSONRICARDO RICHARDSON
Freelance Marketing Assistant at Amber TilesFreelance Marketing Assistant at Amber Tiles
Mary Rose K GMary Rose K G
Accountant at JOHN TRADINGS ( Distributors of Imported Roof Tiles, Cladding Stones and Terracotta Floor TilesAccountant at JOHN TRADINGS ( Distributors of Imported Roof Tiles, Cladding Stones and Terracotta Floor Tiles
AJAY KUMARAJAY KUMAR
Vice President-Manufacturing at Exxaro tiles LtdVice President-Manufacturing at Exxaro tiles Ltd