Jenifer Doyle
Crestmead,Qld
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Swim School Manager
Sue Howlett Swim School
01.2004 - Current
- Identified areas for improvement within the swim program and implemented changes accordingly, resulting in increased student satisfaction levels.
- Evaluated instructor performance regularly through observation sessions, feedback discussions, and professional development opportunities to maintain high teaching standards.
- Established effective communication channels between staff members to encourage collaboration and knowledge sharing throughout the team.
- Developed and implemented innovative lesson plans for various age groups, resulting in improved student progress and retention rates.
- Enhanced swim school reputation by consistently delivering high-quality swimming instruction and maintaining excellent customer satisfaction
- Managed a team of swim instructors, providing ongoing training and support to ensure top-quality instruction across all classes.
- Organized regular staff meetings to discuss updates, share best practices, address concerns, and celebrate successes as a team.
- Created a positive learning environment that fostered strong relationships between instructors, students, and parents alike.
- Ensured compliance with industry regulations regarding facilities maintenance protocols while maintaining clean pool area at all times.
- Oversaw the daily operations of the swim school, ensuring efficient scheduling, staff management, and facility maintenance.
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Education
Trinity College
Beenleigh, QLDSkills
- Water safety knowledge
- Team Management
- Scheduling Coordination
- Facility Management
- Equipment management
- Pool Maintenance
- Adaptive Teaching
- Curriculum Design
- Staff recruitment
- Swim instruction expertise
- Accident Prevention
- Staff Training
- Emergency Response
- Facility Maintenance
- Attention to Detail
- Team Leadership
- Team building
- Coaching and Mentoring
- Conflict Resolution
References
Sue Howlett
0417772606
Timeline
Swim School Manager
Sue Howlett Swim School
01.2004 - Current
Trinity College