Jenish Butani
MOUNT WAVERLEY,VIC
Summary
Customer Service Representative with proven experience in operational supervision and team training that drives exceptional customer satisfaction. Implemented safety protocols and streamlined inventory management to enhance efficiency and compliance. Recognized for fostering collaboration among team members to achieve operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
caltex dandenong
DANDENONG SOUTH, VIC
03.2025 - 04.2026
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Coached and mentored team members to elevate job performance and service quality.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed inventory levels to align with demand, minimizing waste.
- Coordinated with suppliers to streamline product deliveries and restocking processes.
- Developed safety protocols and training programs to enhance staff compliance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
Pizza Specialist
crust pizza
boxhil , VIC
05.2022 - 09.2024
- .
- Prepared and cooked pizzas according to customer specifications utilizing proper baking techniques.
- Executed daily preparation tasks, including cutting vegetables, making sauces, and shredding cheese, to ensure timely service.
- Streamlined storage organization for quick access to pizza ingredients, enhancing kitchen efficiency.
- Supported inventory management for pizza ingredients, ensuring availability of dough, sauce, cheese, and toppings for consistent pizza quality.
Console Operator
7-11
blackburn north, VIC
07.2023 - 08.2024
- Created daily reports detailing any operations performed on the console.
- Guided customers with tailored product information and recommendations to enhance their shopping experience.
- Coordinated with team members to streamline store operations and improve workflow.
- Maintained clean and organized store displays and work areas to promote a welcoming environment.
Team member
liquor store
ivanhoe, VIC
08.2021 - 11.2023
- Greeted customers upon entering the store with friendly demeanor.
- Executed opening and closing duties, including setting up displays, restocking items, and maintaining a clean sales floor to support daily operations.
- Ensured workplace cleanliness around equipment to promote safety and support overall productivity.
- Trained new team members using approved materials to facilitate effective onboarding and integration into the team.
Team Member
7-11
howthorn, VIC
01.2020 - 05.2023
- Trained new team members on daily operations, enhancing team efficiency and consistency.
- Ensured efficient store management by coordinating activities and maintaining familiarity with operational responsibilities.
- Monitored inventory levels, identifying and reporting discrepancies to management for resolution.
- Operated cash registers to process payments from customers.
- Learned essential tasks swiftly to enhance overall team performance and efficiency.
Education
Advance Diploma of Civil Construction design -
International college of melbourne
Melbourne04-2025
Bachelor of engineering ( honour) - Civil
Swinburne University of Technology
melbourne06-2023
HSC -
Shakti school
Rājkot03-2019
Skills
- Budget management
- Inventory management
- Inventory control
- Operational supervision
- Staff management
- Safety protocols
- Customer service
- Effective communication
Hobbies and Interests
- badminton
- Listening to music
Personal Information
- Date of Birth: 02/12/00
- Nationality: Indian
Languages
- Gujarati
- English
- Gujarati
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Certification
- rsa
- certificate in artchitural design
Timeline
Manager
caltex dandenong
03.2025 - 04.2026
Console Operator
7-11
07.2023 - 08.2024
Pizza Specialist
crust pizza
05.2022 - 09.2024
Team member
liquor store
08.2021 - 11.2023
Team Member
7-11
01.2020 - 05.2023
Advance Diploma of Civil Construction design -
International college of melbourne
Bachelor of engineering ( honour) - Civil
Swinburne University of Technology
HSC -
Shakti school