Summary
Overview
Work History
Skills
Certification
Affiliations
Additional Information
Timeline
Generic

Jenjira Wongwai

SouthBank,Victoria

Summary

Customer-focused and practiced administrative assistant known for speed, accuracy and versatility, with eagerness to learn and master new processes. Team player committed to delivering clear and relevant financial data to right people at right time. Proactively anticipates needs, steps up to develop useful reports and enthusiastically helps recipients understand and apply complex submittals. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress/Barista

My Rainbow Cafe
Cannonvale, QLD
04.2021 - 01.2024
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations. Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.

Bookkeeping Assistant

Macona Bookkeeping & Business Support
Cannonvale, QLD
05.2023 - 07.2023
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Maintained sales records with payment details and invoices.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.

Administration Assistant

Rogers Goldman CPA
Proserpine, QLD
12.2022 - 04.2023
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Improved office organization by developing filing system and customer database protocols.
  • Produced information and analytics in support of management's business decisions.
  • Worked with spreadsheets, cloud-based accounting software and bank account statements.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Used Microsoft productivity software such as Xero, Myob, HandiTax and Time & Billing.

Skills

  • Team management
  • Timeline Planning and Management
  • Data entry documentation
  • Customer Service
  • Records management systems
  • Excel spreadsheets
  • Recordkeeping and File Management
  • Attention to Detail
  • Account Reconciliation
  • Microsoft Office, Xero, Myob
  • Mail Management
  • Business Writing

Certification

- ICA10111 - Certificate I in Information, Digital Media and Technology

- Certificate II in Skills for Work and Vocational Pathways

- Certificate IV in Accounting and Bookkeeping

- Responsible Service of Alcohol (RSA)

- License Barista Basics

- Certificate in COVID SAFE Work Training for Dining In

- P2 Provisional License

- White Card (general construction induction card)

Affiliations

Gala Night

  • Volunteering to set up and closing.

2022 Art Showcase

  • Submitting my own works.
  • Help displaying the works.

Red Cross

  • Collecting money for the school by selling goods.

Art Teaching

  • Helped taught an art class twice a week.

Tutoring

  • Help assist the student in homework and further work of learning.

Additional Information

Bara Dudek - My Rainbow Cafe

Owner

0458 398 560

bara@myrainbowbakery.com.au

Matthew Goldman - Rogers Goldman

Tax Agent

(07) 4945 2233

Mail@rogersgoldman.com

Desley Ferguson - Macona Bookkeeping & Business Support

Bookkeeper

0414 683 149

Timeline

Bookkeeping Assistant

Macona Bookkeeping & Business Support
05.2023 - 07.2023

Administration Assistant

Rogers Goldman CPA
12.2022 - 04.2023

Waitress/Barista

My Rainbow Cafe
04.2021 - 01.2024
Jenjira Wongwai