Jenna Bickley
Mount Gambier,SA
Summary
Highly motivated and adaptable when put into different positions/situations. Great people skills after 17 years in hairdressing and other customer related industries. Broad range of previous works skills in different industries that I am eager to branch out and build onto.
Overview
15
15
years of professional experience
Work History
Salon Owner/Operator
J Lee's Cuts
Mount Gambier, SA
09.2021 - Current
- Maintained all salon finances, including budgeting and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Created marketing strategies to increase clientele and expand the business.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ensured that all safety protocols were followed in the salon at all times.
- Monitored stock levels of products used in services offered at the salon, Along with all stock control and ordering/entering of new stock in system.
Senior Hairdresser
Jen's Cuts
Mount Gambier, SA
07.2020 - 08.2021
- Maintained a clean work environment by sanitizing tools and equipment after each use.
- Worked in fast passed environment of walk in cuts with needing to prioritize and multitask phones, cleaning, cutting and greeting clients as they come in.
- Open and Closure of salon daily including beginning and end of day floats and till finalization.
- Daily banking and change allocation for daily float/change needed.
Stay at Home Mum
Phoenix Jackway
Loganlea, QLD
07.2016 - 08.2020
- Financial management
- Problem solving
- Self trained nurse
- Still worked casually for half of this time for Add-Count as below
Bookkeeper/ MYOB Consultant
Add-Count
Mount Gambier, SA
02.2015 - 03.2018
- Processed accounts payable and receivable transactions.
- Assisted with the preparation of budgets and forecasts.
- Conducted monthly bank reconciliations.
- Performed month-end closing activities.
- Ensured accuracy in all accounting entries and records.
- Managed payroll processing for staff members.
- Generated invoices for clients and tracked payments received from customers.
- Resolved billing discrepancies with vendors or customers promptly.
- Using discretion in handling multiple companys private and confidential books.
Senior Hairdresser
Jen's Cuts
Mount Gambier, SA
03.2013 - 06.2015
- Experience as listed above.
- Worked here before and after having children.
- overlap of timelines as was working multiple jobs for many years before children.
Farm Hand
S & J McIntyre
Penola, SA
01.2013 - 02.2015
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Ensured compliance with all safety regulations related to farm operations.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
Apprentice Hairdresser
Sharee's Hairdesign
Mount Gambier, SA
05.2009 - 03.2012
- Greeted and welcomed clients in a professional manner.
- Performed hair styling, cutting, colouring and other treatments as requested by clients.
- Assisted senior stylists with shampooing, conditioning, blow-drying and styling of hair.
- Maintained cleanliness and hygiene in the salon at all times.
- Cleaned tools such as scissors, combs and brushes after each client's visit.
- Attended training sessions conducted by senior staff members to update skillset.
- Kept records of services provided including information about products used.
- Observed safety standards while working with chemicals like bleach or dye as well as handling scissors and other equipment where safety is vital.
- Ordered, displayed and maintained supplies.
- Full stock control ordering and receiving for a very large salon.
Education
Cert 3 - Hairdressing
Tafe
Mount Gambier, SA01-2012
High School Diploma -
Mount Gambier High School
Mount Gambier11-2008
Skills
- Resource Allocation
- Hygiene standards
- Sales Tracking
- Customer Service Management
- Problem-Solving
- Task Prioritization, multitasking
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Computer knowledge - MYOB, all microsoft programs other basic computer knowledge
- Welcoming and outgoing personality
References
References available upon request.
Timeline
Salon Owner/Operator
J Lee's Cuts
09.2021 - Current
Senior Hairdresser
Jen's Cuts
07.2020 - 08.2021
Stay at Home Mum
Phoenix Jackway
07.2016 - 08.2020
Bookkeeper/ MYOB Consultant
Add-Count
02.2015 - 03.2018
Senior Hairdresser
Jen's Cuts
03.2013 - 06.2015
Farm Hand
S & J McIntyre
01.2013 - 02.2015
Apprentice Hairdresser
Sharee's Hairdesign
05.2009 - 03.2012
Cert 3 - Hairdressing
Tafe
High School Diploma -
Mount Gambier High School
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