Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Hempstead

Canberra

Summary

Experienced with managing customer relationships and addressing concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistant

Lanyon Pharmacy
08.2024 - Current
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.

Rep Umpire Coordinatoe

Tuggeranong Netball Assosiation
01.2025 - Current
  • Responsible for managing, overseeing and ensuring the smooth operation of umpiring at netball carnivals.
  • Provide ongoing support and feedback to improve performance.
  • Work closely with coaches, players, and officials to uphold standards of fair play and safety within the sport.

Netball Umpire

Tuggeranong Netball Assisiation, Netball ACT
03.2018 - Current


  • Navigated difficult situations using effective communication and explanation of game rules.
  • Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
  • Regularly umpire club netball in all divisions.
  • Umpired ACT Junior Netball Championship in 2023, 2024.
  • Obtained National C Badge accreditation in 2022.
  • A Co-Capitan of the Tuggeranong Umpires Academy, where I develop my skills and help mentor younger umpires, under close observation.
  • Selected to umpire State League Competitions in 2024 and 2025.

Crew Member

McDonald's
11.2019 - 12.2020
  • Worked as a Crew Member in a customer-facing role.
  • Excelling as part of a team to deliver excellent customer service in a fast paced, high-pressure environment.
  • Trained in occupational health and safety.

Education

Bachelor of Science - Astronomy And Astrophysics

Australian National Univeristy
Canberra, ACT
11-2027

High School Diploma -

St Clare's Collage
Griffith, ACT
12-2023

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Adaptability
  • Fast Learner
  • Ability to Work in a Team

Timeline

Rep Umpire Coordinatoe

Tuggeranong Netball Assosiation
01.2025 - Current

Pharmacy Assistant

Lanyon Pharmacy
08.2024 - Current

Crew Member

McDonald's
11.2019 - 12.2020

Netball Umpire

Tuggeranong Netball Assisiation, Netball ACT
03.2018 - Current

Bachelor of Science - Astronomy And Astrophysics

Australian National Univeristy

High School Diploma -

St Clare's Collage

Similar Profiles

CREATE PROFILE
Jenna Hempstead