Jenna Lagopodis
Wollongong,NSW
Summary
I have recently completed my Diploma in Nursing and I am currently enrolled in my second year of the Bachelor of Nursing at the University of Wollongong. I am committed to enhancing the lives of others by providing safe, respectful, compassionate, and professional care. I strive to provide a culturally respectful environment to those I care for and work with. I am responsible and enjoy working in a fast-paced environment as part of a team to achieve goals. Proficient at building positive relationships with new and existing people by offering a pleasant and welcoming experience. I am a team player who is able to work autonomously and under direction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Coles
Wollongong, NSW
06.2019 - Current
- Supervised and lead the customer service department
- Operated cash register and effective cash handling
- Resolved customers service or billing complaints by performing activities such as exchanging products or refunding money
- Ensured accurate labelling and pricing for all products
- Worked flexible hours
- Maintained COVID safe practices.
Home Services Employee
Warrigal Care
Albion Park, NSW
02.2023 - 10.2023
- Assisted with general cleaning duties such as vacuuming, mopping, laundry, cleaning kitchens and bathrooms.
- Transported clients to appointments
- Assisted with grocery shopping
- Provided social support to clients
- Assisted clients with showering, dressing and changing
- Provided end-of-life and palliative care
Enrolled Nursing Work Placement
Wollongong Hospital nursing placement
Wollongong, NSW
07.23
- Worked alongside registered nursing staff to provide basic nursing and personal care to residents
- Cleaned and sterilised medical instruments and disposed of contaminated supplies
- Create positive patient experience to patients and attending to their care requirements
- Medication administration
- Provided handover of care to other staffing personnel
- Escalation of care to senior staff
- Adhere to facility policies and procedures including manual handling and infection control.
Education
Diploma of Nursing
University of Wollongong College
Wollongong11-2023
Bachelor of Nursing -
University of Wollongong
WollongongSome College (No Degree) -
Wollongong High School of The Performing Arts
WollongongSkills
Effective Time Management
Leadership and Teamwork
Strong Communicator
Critical thinker
Caring and compassionate
Respectful
Kind and empathetic
Organised
Problem- solving skills
Team player
Able to take directions
Reliable
Advanced computer skills
Hand hygiene
COVID safety
Certification
· Diploma of Nursing
· NSW Driver’s License
· First Aid Certificate
· Higher School Certificate 2019
· COVID-19 vaccination Certificate
· Working with Children Check
References
Namrata - UOW Bachelor of Nursing Work Placement Facilitator
Phone number: 0406 601 584
Helen Lothian
Phone number: 0479 152 712
Timeline
Home Services Employee
Warrigal Care
02.2023 - 10.2023
Customer Service Assistant
Coles
06.2019 - Current
Diploma of Nursing
University of Wollongong College
Bachelor of Nursing -
University of Wollongong
Some College (No Degree) -
Wollongong High School of The Performing Arts
Enrolled Nursing Work Placement
Wollongong Hospital nursing placement
07.23
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