Summary
Overview
Work History
Education
Skills
Personal Development And Activities
References
Education and Training
Affiliations
Timeline
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Jenna Scott

Lockridge,WA

Summary

Dedicated professional with a strong commitment to delivering exceptional customer service. Proven ability to build positive relationships with customers and colleagues. Eager to contribute to a dynamic team while enhancing skills and knowledge in a results-oriented environment. Focused on making a meaningful impact and achieving long-term success.

Overview

16
16
years of professional experience

Work History

Support Worker

Self Employed
06.2019 - Current
  • Host care short term, Community access of young boy and young girl both with autism.
  • Aim and creating regular stable routine and assistance to attend community-based events of interest.

Support Staff

Directions Disability Support Staff
08.2019 - 08.2023
  • Group leading and programming ensure participants and clients have access to community-based activities that are goal- and individualized-centered.
  • Individual supports clients to achieve NDIS goals and daily tasks, including personal care, transportation, and education, with guidance from management staff.

Support Worker

Self Managed Clients
02.2017 - 11.2018
  • Support worker for Community access for 2 young men with autism and centered around personal goal-based activities set out by family.
  • Del Smith and Kevin Smith Employees.

Support Worker

Ling Do Private Employer
Dianella, WA
10.2016 - 01.2017
  • After-school care for a teen boy with autism, community access for a young boy, and regular outings to local shops.
  • Ling Do Employee.

Support Worker

Life Without Barriers
Fremantle
11.2012 - 12.2014
  • Support for single mum, cleaning, cooking, and assisting her with her daily living and group home shifts on occasions.

Hospital Support Staff

Fremantle Hospital
Fremantle
02.2012 - 11.2013
  • Collection and sorting of linen, as well as assisting with tray delivery, orders, and organization for hospital wards.

Cook and Management

Fun Station Whitfords & Independent Children's Play
02.2009 - 11.2011
  • Managing offices and bookings, cooking and delivering food to customers and cleaning.

Education

Some College (No Degree) - Hospitality And Tourism Management

Career Academy
New Zealand
04-2025

First Aid and CPR -

St John
Bassendean, WA
05.2024

Some College (No Degree) - Mental Health

Relationships Australia
Perth, WA
11-2021

Medication Administration - Manual Tasks OSH And Dysphagia Training

Directions Disability
Maddington, WA
09.2020

Some College (No Degree) - Infection Control Training - COVID 19

Aspen Medical
Perth, WA
06-2020

Hand Hygiene - Allied Health

NHHI Australia
04.2020

Some College (No Degree) - Supporting People with Intellectual Disability

ID Health and Training
Sydney, NSW
03-2020

Some College (No Degree) - NDIS Worker Orientation Module

NDIS Quality And Safeguards Commission
Maddington
02-2020

Some College (No Degree) - Provide Responsible Service of Alcohol

Galaxy Training Australia
Armstrong Creek, QLD

Skills

  • Creative Problem-Solving
  • Administrative skills
  • MS Office
  • Leadership
  • Cultural Awareness
  • Supportive nature
  • Punctuality
  • Politeness
  • Integrity
  • Team collaboration
  • Activity planning
  • Team building
  • First aid and CPR
  • Attention to detail
  • Confidentiality and privacy
  • Case documentation
  • Professional boundaries
  • Health and safety awareness
  • Excellent communication
  • Multitasking Abilities
  • Organizational skills
  • Reliability
  • Teamwork

Personal Development And Activities

  • Personal passion for health and being active, In recent year a passion for healthy mindful practices including meditation and yoga in my free time and introducing this into my workplace with the OSH Departments assistance.
  • Connection to culture, Throughout my personal life I have enjoyed attending culture events and when given the opportunity traveled overseas and learn more about culture of each place and their lifestyle.
  • Learning about the environment and outdoor activities, Over the past 2 years a focus on recycling and understanding environmental impacts to Australia’s changing environment.

References

  • Ileana Mary, Coworker - Directions, Disability, 0435 437 790
  • Claire Ottewill, Coworker - Directions, Disability, 0401 498 136
  • Ryan Gay, NDIS self-managed client, 0408 903 795

Education and Training

other,false

Affiliations

  • Fire Twirling
  • Yoga and Nature activities

Timeline

Support Staff

Directions Disability Support Staff
08.2019 - 08.2023

Support Worker

Self Employed
06.2019 - Current

Support Worker

Self Managed Clients
02.2017 - 11.2018

Support Worker

Ling Do Private Employer
10.2016 - 01.2017

Support Worker

Life Without Barriers
11.2012 - 12.2014

Hospital Support Staff

Fremantle Hospital
02.2012 - 11.2013

Cook and Management

Fun Station Whitfords & Independent Children's Play
02.2009 - 11.2011

Some College (No Degree) - Hospitality And Tourism Management

Career Academy

First Aid and CPR -

St John

Some College (No Degree) - Mental Health

Relationships Australia

Medication Administration - Manual Tasks OSH And Dysphagia Training

Directions Disability

Some College (No Degree) - Infection Control Training - COVID 19

Aspen Medical

Hand Hygiene - Allied Health

NHHI Australia

Some College (No Degree) - Supporting People with Intellectual Disability

ID Health and Training

Some College (No Degree) - NDIS Worker Orientation Module

NDIS Quality And Safeguards Commission

Some College (No Degree) - Provide Responsible Service of Alcohol

Galaxy Training Australia
Jenna Scott