Jenna Wright
Summary
To seek and maintain a permanent position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving skills. Forward-thinking and client-focused, with over 20 years of experience in various service-based industries.
Prioritising tasks and assessing customer needs to provide a beneficial outcome for all involved.
Overview
6
6
years of professional experience
Work History
Program Facilitator/Mentor Volunteer
Faith Christian Church - Flourish
04.2023 - Current
- Facilitated dialogue between participants and facilitators to provide best possible program.
- Supported participants with issues that arise due to course content, liaising between participants and facilitators about needs.
- Provided ongoing direction and leadership for participants.
- Kept program-related data accurate, up-to-date and easily accessible
Volunteer
Food Relief
02.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Certified Massage Therapist
Empower Healthcare Provider
03.2021 - 06.2023
- Through clear communication, assessed clients needs and created a plan to achieve goals
- Educated clients on benefits of massage and recommended home care techniques.
- Collaborated with other healthcare professionals to develop treatment plans.
- Maintained accurate and up-to-date client records.
Certified Massage Therapist
Massage By Jen
12.2018 - 07.2022
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with clients to build connections and nurture relationships.
- Handled problematic customers and clients to maintain excellent customer service.
- Worked with individuals to help them understand and create a plan to benefit their desired outcome
Children's Activity Provider
Sensory Pit
03.2018 - 10.2019
- Designed a wide variety of activities to stimulate interest, involvement, and engagement of the target audience.
- Maintained client files and administrative records.
- Engaged and interacted with children and care takers for an enjoyable and personal experience.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
Education
Certificate IV in Massage Therapy - Massage Therapy
Sage Institute of Massage
Elsternwick, VIC03.2014
Satisfactory Completion of VCE - Year 12
Mentone Girls' Secondary College
Mentone, VIC12.2002
Skills
- Time Management
- Creative
- Active Listening
- Teamwork
- Flexibility and Adaptability
- Communication
- Self-Motivation
- Needs Analysis
- Generating Schedules
- Proactive Mindset
- Issue Resolution
Hobbies and Interests
- Travel
- Art
- Family Activities
- Outdoors
References
ON REQUEST
Timeline
Program Facilitator/Mentor Volunteer
Faith Christian Church - Flourish
04.2023 - Current
Volunteer
Food Relief
02.2022 - Current
Certified Massage Therapist
Empower Healthcare Provider
03.2021 - 06.2023
Certified Massage Therapist
Massage By Jen
12.2018 - 07.2022
Children's Activity Provider
Sensory Pit
03.2018 - 10.2019
Certificate IV in Massage Therapy - Massage Therapy
Sage Institute of Massage
Satisfactory Completion of VCE - Year 12
Mentone Girls' Secondary College
Similar Profiles
Taicheka MardyTaicheka Mardy
VBS Leader at Living Faith Christian ChurchVBS Leader at Living Faith Christian Church
Kerri CrakerKerri Craker
Communications Director at Living Faith Christian ChurchCommunications Director at Living Faith Christian Church
Charles RondeauCharles Rondeau
Volunteer at Journey Of Faith Christian ChurchVolunteer at Journey Of Faith Christian Church