Jenna "Charlee" Hart
Perth,WA
Summary
Dynamic WA Operations Manager at Quiz Meisters with a proven track record in sales strategy and team leadership. Successfully implemented quality control measures, enhancing customer satisfaction and operational efficiency. Skilled in administrative support and problem-solving, driving results through effective communication and time management. Passionate about fostering strong client relationships and animals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WA Operations Manager
Quiz Meisters
Perth, WA
05.2024 - Current
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Implemented quality control measures to uphold company standards.
- Organized and coordinated training sessions for new employees.
- Provided administrative support to the executive team, including handling day-day operations in WA (emails, phone calls, meetings).
Administrative Officer
Sweet on Cupcakes
Perth, WA
12.2022 - 04.2024
- Recommended, selected and located merchandise based on customer desires.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained knowledge of sales and promotions, return policies and security practices.
Early Childhood Teacher
Busy Bees Australia
Perth, WA
07.2019 - 11.2022
- Maintained accurate records of student progress in all areas of development.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Implemented hands-on, play-based strategies for experiential learning.
Volunteer Animal Attendant
Caversham Wildlife Park
Whiteman, WA
01.2022 - 06.2022
- Followed precise feeding instructions and schedules for animals under care.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
Education
Diploma - Early Childhood Teaching
South Metropolitan TAFE
Perth, WA12-2021
High School Diploma -
Arts And Communications Magnet Academy
Beaverton, Oregon, USA12-2018
Skills
- Team leadership
- Sales strategy
- Administrative support
- Customer service
- Interpersonal skills
- Communication skills
- Time management
- Data management
- Problem-solving
- Cost reduction strategies
Certification
- First Aid Certification
- Lifeguard Bronze Certification
- RSA Certification
References
References available upon request.
Timeline
WA Operations Manager
Quiz Meisters
05.2024 - Current
Administrative Officer
Sweet on Cupcakes
12.2022 - 04.2024
Volunteer Animal Attendant
Caversham Wildlife Park
01.2022 - 06.2022
Early Childhood Teacher
Busy Bees Australia
07.2019 - 11.2022
Diploma - Early Childhood Teaching
South Metropolitan TAFE
High School Diploma -
Arts And Communications Magnet Academy
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