Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jenna "Charlee" Hart

Perth,WA

Summary

Dynamic WA Operations Manager at Quiz Meisters with a proven track record in sales strategy and team leadership. Successfully implemented quality control measures, enhancing customer satisfaction and operational efficiency. Skilled in administrative support and problem-solving, driving results through effective communication and time management. Passionate about fostering strong client relationships and animals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

WA Operations Manager

Quiz Meisters
Perth, WA
05.2024 - Current
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Implemented quality control measures to uphold company standards.
  • Organized and coordinated training sessions for new employees.
  • Provided administrative support to the executive team, including handling day-day operations in WA (emails, phone calls, meetings).

Administrative Officer

Sweet on Cupcakes
Perth, WA
12.2022 - 04.2024
  • Recommended, selected and located merchandise based on customer desires.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Early Childhood Teacher

Busy Bees Australia
Perth, WA
07.2019 - 11.2022
  • Maintained accurate records of student progress in all areas of development.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Implemented hands-on, play-based strategies for experiential learning.

Volunteer Animal Attendant

Caversham Wildlife Park
Whiteman, WA
01.2022 - 06.2022
  • Followed precise feeding instructions and schedules for animals under care.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.

Education

Diploma - Early Childhood Teaching

South Metropolitan TAFE
Perth, WA
12-2021

High School Diploma -

Arts And Communications Magnet Academy
Beaverton, Oregon, USA
12-2018

Skills

  • Team leadership
  • Sales strategy
  • Administrative support
  • Customer service
  • Interpersonal skills
  • Communication skills
  • Time management
  • Data management
  • Problem-solving
  • Cost reduction strategies

Certification

  • First Aid Certification
  • Lifeguard Bronze Certification
  • RSA Certification

References

References available upon request.

Timeline

WA Operations Manager

Quiz Meisters
05.2024 - Current

Administrative Officer

Sweet on Cupcakes
12.2022 - 04.2024

Volunteer Animal Attendant

Caversham Wildlife Park
01.2022 - 06.2022

Early Childhood Teacher

Busy Bees Australia
07.2019 - 11.2022

Diploma - Early Childhood Teaching

South Metropolitan TAFE

High School Diploma -

Arts And Communications Magnet Academy

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Jenna "Charlee" Hart