Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenni Tink

Dubbo

Summary

Experienced with optical dispensing, including fitting and adjusting eyewear for diverse patient needs. Utilizes precision tools and techniques to ensure proper eyewear performance and comfort. Knowledge of maintaining high customer satisfaction through effective communication and service.

Overview

4
4
years of professional experience

Work History

Optical Dispenser

Westfund Eye Care Dubbo
11.2023 - Current
  • Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
  • Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
  • Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
  • Collaborated with the optometrist to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
  • Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
  • Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations.
  • Conducted thorough frame adjustments to guarantee comfortable fit and proper alignment of eyewear for customers.
  • Processed HICAPS claims where applicable.
  • Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
  • Maintained a clean and organized showroom, ensuring a comfortable shopping environment for clients.

Dental Assistant

Dubbo Orthodontic Centre
02.2023 - 09.2023
  • Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
  • Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
  • Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
  • Upheld strict privacy protocols when handling sensitive patient information.
  • Maintained a sterile work environment to uphold safety standards and prevent cross-contamination.
  • Generated detailed patient records with accuracy, maintaining proper documentation of treatments and progress.

Leasing Consultant

Dubbo Realestate Agency
02.2022 - 02.2023
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.

Student Veterinary Nurse

Pet Medical Center Dubbo
03.2021 - 02.2022
  • Enhanced client satisfaction by providing compassionate care to hospitalized patients, ensuring their comfort and wellbeing.
  • Strengthened communication between clients and veterinary staff by relaying pertinent information regarding patient progress updates or changes in treatment plans.
  • Maintained clinic cleanliness and organization, contributing to an efficient workspace for veterinarians and support staff.
  • Supported veterinary staff during emergency situations, providing critical assistance to stabilize patients and save lives.
  • Improved patient care by assisting veterinarians in performing surgical procedures and monitoring anaesthesia.
  • Promoted a safe and hygienic environment by adhering to strict sanitation protocols, reducing the risk of infection among patients.
  • Administered medications according to veterinarian instructions, ensuring correct dosages were given at appropriate intervals for optimal treatment efficacy.

Customer Service Representative

Village Bakehouse Dubbo
09.2020 - 02.2023
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.

Education

No Degree -

Macquarie Anglican Grammar School
Dubbo, NSW

High School Diploma -

Dubbo Collage Senior Campus
Dubbo
09-2019

Animal Studies Certificate II -

TAFE
Dubbo, NSW
07-2019

Skills

  • I pride myself on being an organised, trustworthy and punctual employee I am confident in using software on both MAC and PC platforms and enjoy learning new skills I have a strong work ethic, successful problem solving skills and excellent self management skills
  • Other skills I possess include-
  • Strong communication, interpersonal skills and overall customer service
  • Sales and upselling aptitude
  • Knowledge of eyewear trends
  • Frame fitting
  • Attention to detail

Timeline

Optical Dispenser

Westfund Eye Care Dubbo
11.2023 - Current

Dental Assistant

Dubbo Orthodontic Centre
02.2023 - 09.2023

Leasing Consultant

Dubbo Realestate Agency
02.2022 - 02.2023

Student Veterinary Nurse

Pet Medical Center Dubbo
03.2021 - 02.2022

Customer Service Representative

Village Bakehouse Dubbo
09.2020 - 02.2023

No Degree -

Macquarie Anglican Grammar School

High School Diploma -

Dubbo Collage Senior Campus

Animal Studies Certificate II -

TAFE

Similar Profiles

CREATE PROFILE
Jenni Tink