Shannon Cummins

Supervisor, reporting to Retail Manager, Retail Partner & Optical Partner. Currently completing Supervisors program.

In Store trainer - Silver working toward Gold level.

• Provide social support to clients privately through the NDIS
• Supports such as providing transport to and from medical appointments, social outings and assisting to develop independence within the local community
• I had also been employed privately to support a client diagnosed with early onset dementia with her daily living skills and later providing support and comfort during her stay in hospital until her passing.

• Provide support to Carer Manager by working collaboratively and independently as well as relieving Care Manager during times of leave
• Office management: use of phone, preparation of roster, preparation of payroll to be sent to CTAC CFO, preparation of billing (including direct to client, Departmental accounts and Brokered Service Provider accounts) to be sent to CTAC CFO, receipting of payments, Staff newsletter, Preparation of staff meeting and or training
• Quarterly departmental reporting
• Client intake and assessment: in home visits to meet with clients and their families to develop services to assist clients to maintain their independence at home
• (funding sources included - NDIS, Home Care Packages, Commonwealth Home Support Program and Centre Based Day Care)
• Building trust and establishing effective relationships with individuals and their families was essential for successful plan implementation
• Use of software programs to support administration duties
• Initially all duties were supported by Excel spreadsheet until the purchase of 'Service Management System' (SMS by Alchemy Technology)
• I was trained in SMS and was responsible for data importation and company set up as well as educating other staff as to its applications
• Mentor and support Care Support Workers: including new staff orientation
• Develop and maintain client care plans
• OH&S team member, Quality Improvement team member and direct involvement in developing policies and procedures required to meet Aged Care Quality Standards, training developed and presented to staff with each new Policy and procedure
• Participated in first ULCC Aged Care Accreditation where the organisation passed with no recommendations for improvement.

• Develop and implement programs for Centre Based Day Care Centres at outreach centres in Upper Lachlan Shire
• Centres were established in Crookwell, Tuena, Taralga and Bigga
• Liase with community members to establish programs that were group specific to local demographics
• Develop individual care plans
• Lead groups, providing morning tea and lunch, physical activity, craft, outings to shops, restaurants, and other groups for inter group relationship building
• Conduct safety audits and risk assessments.

• Develop and implement individual and group support plans to assist Aged care residents to maintain social, physical and emotional wellbeing in a residential care setting
• Work closely with nursing staff to ensure good communication of necessary information related to individuals receiving care
• Programs included inviting guests to perform music, drama, comedy, historical displays, daily physical activity, walks, chair dancing, chair yoga, capacity modified sports, one on one reminiscing activities, group outings, trivia, bingo, cards, reading, etc.

• Available as on call casual for the positions of Personal Care Assistant - assisting aged care residents with activities of daily living, including personal care, meal assistance, laundry, Cooking - preparing and serving meals for residents in aged care setting
• Meeting HACAP system requirements, Cleaning - following cleaning schedule as directed by Care manager