JENNIFER CONSTANT
Melbourne,Victoria
Summary
Determined, I'm highly motivated and open-minded professional with a proactive approach, a fast learner and a team player. I'm sociable, organized, my flexibility allows me to adapt easily to a variety of tasks and situations, and to constantly maintain a positive attitude.
I have various experiences in the different sectors, I want to learn and acquire news competences.
Certified to Provide Responsible Service of Alcohol (RSA).
Be available immediately, I'm looking for a new job opportunity. Seeking a position in a restaurant, hotel, bar, or various events where I can use my skills in customer service, contribute to a positive dining experience or others things and provide the best hospitality experiences to customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager of a 3 Star Hotel
Franc Bois Hotel
Lompret, France
02.2024 - 06.2024
- Physical and telephone reception, management of reservations, updating of availability on the website, staff management (scheduling, training, animation, supervision), invoicing, cash management, stock supply, supervising, and carrying out all hotel and catering services.
Individual Customer Advisor
Bank & Insurance LCL
Givet, France
03.2022 - 01.2023
- Analyze needs, accompany the client in their project, propose suitable products and services (payment and account management methods, savings, financing, insurance), financial structuring, portfolio management and monitoring, processing of bank loan requests.
Customer Service Representative
Bank & Insurance Crédit Agricole Nord Est
Reims, France
01.2019 - 12.2020
- Customer reception and advice, product and service sales, customer portfolio management, and distributor management.
Marketing Communication Assistant
Sublimeta
Saint-Brice-Courcelles, France
01.2018 - 12.2019
- Co-design of the website, implementation of CRM tools, and management of social networks.
Sales Assistant
Eiffage Route
Reims, France
01.2017 - 12.2018
- Prospecting, customer meetings, CRM tool management, events, and sales meetings.
Education Assistant School Life
Paul Vincensini High School
Bastia, France
01.2016 - 12.2017
- Absence management, telephone follow-up, homework help, and supervision.
Assistant Manager
Carrefour Hypermarket
Saint Clément de Rivière, France
01.2014 - 12.2015
- Shelving, self-service product department management, team management, and supplier relations.
Education
Master of Marketing Communication - Management of Marketing Communication Strategies
Esupcom' Reims - Top French Communication School
Reims, 51100, France01.2019
Bachelor - Distribution Management in Work-Study
University of Montpellier
Montpellier, 34000, France01.2015
BETC Higher National Diploma - Marketing Techniques
University Institute of Technology of Reims
Reims, 51100, France01.2014
ERASMUS -
University of Alicante
Alicante, 03690, Spain01.2013
BETC National Diploma - Management Science And Technology Option Marketing
Georges Pompidou High School
Montpellier, France 06-2012
Skills
- Multi-tasking
- Safe alcohol service
- Customer Satisfaction & Good Customer Relations, Hospitality
- Reservations Management
- Events preparation (night & day party, shows, meetings), attention to details
- Problem-solving
- Staff Management, teamwork & collaboration
- Development Plan (trade action, marketing tactics, communication
- Budgeting project, Drafting quotes and contracts & Follow-up file
- Various analysis (marketing, competitive, business environment)
- Interpersonal skills (empathy, adaptability, negotiation, listening, creative thinking, patience, and tolerance
- Dining reservations & breakfast set up
- Hygiene & Safety Procedures
- Account Administration, revenue management, budget
- Concierge & laundry services
- Food and beverage services, stock & preparation
- Networks development
Personal Information
- Driving License: Permis B
Languages
French
Native/ Bilingual
English
Limited
Spanish
Limited
Certification
- Valid RSA (Responsible Service of Alcohol) SITHFAB021
Affiliations
- Working holiday visa
Timeline
Manager of a 3 Star Hotel
Franc Bois Hotel
02.2024 - 06.2024
Individual Customer Advisor
Bank & Insurance LCL
03.2022 - 01.2023
Customer Service Representative
Bank & Insurance Crédit Agricole Nord Est
01.2019 - 12.2020
Marketing Communication Assistant
Sublimeta
01.2018 - 12.2019
Sales Assistant
Eiffage Route
01.2017 - 12.2018
Education Assistant School Life
Paul Vincensini High School
01.2016 - 12.2017
Assistant Manager
Carrefour Hypermarket
01.2014 - 12.2015
Master of Marketing Communication - Management of Marketing Communication Strategies
Esupcom' Reims - Top French Communication School
Bachelor - Distribution Management in Work-Study
University of Montpellier
BETC Higher National Diploma - Marketing Techniques
University Institute of Technology of Reims
ERASMUS -
University of Alicante
BETC National Diploma - Management Science And Technology Option Marketing
Georges Pompidou High School
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