Jennifer De Zeeuw
Wamberal,NSW
Summary
Dedicated administrative assistant with expertise in customer relations and proven ability to thrive in fast-paced environments. Detail-oriented and decisive, demonstrating strong judgment and effective multitasking skills. Capable of independently managing tasks or collaborating with teams to ensure timely and accurate completion of clerical duties.
Overview
37
37
years of professional experience
Work History
Administrative Officer
ET Australia
Gosford, NSW
07.2003 - 08.2025
- Managed daily office operations, ensuring organized filing systems were maintained.
- Addressed customer inquiries promptly and courteously, enhancing service quality.
- Cleared high volume of files daily, achieving reliable accuracy.
- Covered reception duties during staff breaks or absences, maintaining workflow.
- Fostered positive working relationships with colleagues and management to improve team dynamics.
- Conducting compliance checks on student files and training program documentation.
- Updating the student management system and the issuance of student certificates/statements of attainments.
Receptionist
Harris & Adams Smash Repairs
West Gosford , NSW
07.1996 - 12.1998
- Greeted clients and visitors with professionalism and warmth to create positive impressions.
- Managed incoming calls, directing inquiries to appropriate staff members promptly.
- Typed and amended repair quotes to ensure accuracy and clarity.
Project Assistant
ET Australia
Gosford, NSW
01.1989 - 12.1995
- Provided administrative support to the Project Manager, Training Coordinators, and Training Staff.
- Answered incoming calls in a professional and polite manner, responding to customer queries, or directing them to the relevant department.
- Organized daily office operations, such as filing, records management, typing, and switchboard operation.
- Processed incoming and outgoing mail, ensuring timely distribution to staff.
Skills
- Communication skills
- Compliance adherence
- Attention to detail
- Organizational skills
- Customer service and support
- Administrative operations and support
- Office 365 proficiency
- Task prioritization
- Professionalism and maturity
- Time management
References
References available upon request.
Timeline
Administrative Officer
ET Australia
07.2003 - 08.2025
Receptionist
Harris & Adams Smash Repairs
07.1996 - 12.1998
Project Assistant
ET Australia
01.1989 - 12.1995