Summary
Overview
Work History
Education
Skills
Timeline
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LETITIA TAYLORSMITH

LETITIA TAYLORSMITH

Bowen

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

3
3
years of professional experience

Work History

Administrative Officer

Euri Gold Mango Farm
02.2025 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Facilitated smooth business operations by resolving any administrative issues that arose within the company promptly.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.

Senior Hairdresser

Hair By Jell
08.2024 - Current
  • Acquired a specialty of hair colouring - Foiling, balayage, full colours & regrowth's.
  • Ladies, men & children's haircuts.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Mentored junior stylists, improving their technical skills and customer service abilities.

Administration Officer

Boremetrics Maintenance and Engineering
04.2024 - 03.2025
  • Accounts Payable receivable
  • All round duties
  • Uniform orders
  • Assist work Force Planner
  • Vehicle Register
  • Training Register
  • Building processes
  • Assist director
  • Monitoring company insurances
  • Invoicing/bills to pay – Xero and Myob
  • Accommodation bookings
  • Inputting employee data onto JobAdder
  • Booking in medicals and training for employees
  • Going over all mine site compliance certificates

Evaporator Operator & Work Execution Officer

Wilmar Sugar Mill
09.2023 - 04.2024
  • Monitor and control Process
  • Checking computer and monitor with physical conditions
  • Stopping & starting the process
  • Determining and controlling process variable’s
  • Observing the station and process
  • Troubleshoot and Pre-empting
  • Trained new operators on equipment operations.
  • Systematically examining process steps, Product Quality and Efficiency
  • Caustic Cleaning
  • Communication - Two way radio and mobile device
  • Followed all safety protocols and procedures.
  • Ordering parts for the correct job
  • Invoicing and quoting
  • Checking over work orders and correctly filing them
  • Use ff the work system SAP

Guest Service Agent

Coral Sea Marina
04.2022 - 10.2023
  • Greeting Guest on arrival & assisting them with check ins/checkouts
  • Processing guest payments and managing bills
  • Respond to incoming calls and email inquiries with efficiency and professionalism
  • Data entry
  • Responding to VHF Radio calls
  • Dealing with Insurance companies & filing guests private & confidential details
  • Booking vessels into the marina using a system called MMS, while using the vessel dimensions to fit them into an appropriate berth
  • Processed credit card payments accurately according to company policy.

Receptionist

Scamper Island Camping
  • Online bookings
  • Greeting visitors professionally and provided friendly knowledgeable information
  • Respond to incoming calls and email inquiries with efficiency and professionalism
  • Processing payments and managing bills
  • Assisted in resolving customer complaints and disputes.
  • Developed effective working relationships with clients to ensure satisfaction with services provided.

Yacht Detailer

Jimbos Yacht Management
  • Performed exterior & interior
  • Polishing & buffing of boat fleets
  • Waxed exterior of boats with orbital machine & hand waxing
  • Assessed supply levels and restocked cleaning items
  • Vacuumed interior, cleaned upholstery, rugs & other surfaces
  • Scrubbed, scraped & sprayed machine parts on equipment & vehicles

Qualified Hairdresser

Rose & Crown Hair
  • Listened to client’s needs & assisted with identifying & securing appropriate service
  • Pursed continuing education & training to stay up to date with new trends & techniques
  • Selected hair colours, products and services based on customer preference & individually designed hair care plan
  • Balayage, foiling, cutting, styling hair for high volume of clients daily
  • Stocktakes
  • Processing guest payments & bills

Education

Certificate III in Business Administration

TAFE NSW
NSW

Certificate III in Hairdressing

TAFE NSW
NSW

Enter And Work in Confined Space

Get Set Training

Licence To Operate A Forklift Truck

Get Set Training

First Aid / CPR

Mainstay Sailing

Queensland RSA

EOT

VHF License

Mainstay Sailing

Queensland Drivers Licence (C) (O)

QLD Gov

Skills

  • Customer Service skills
  • Microsoft Excel, Word, Office & Google documents
  • Creativity
  • Project management skills
  • Problem solving
  • Motivated & driven
  • Able to work autonomously
  • Responsible & reliable
  • Willing to learn new skills
  • Efficient and versatile
  • Confident & enthusiastic
  • Computer Proficiency skills
  • Teamwork skills
  • Communication skills
  • Able to follow written instructions
  • Attention to detail
  • Time management skills
  • Great Work ethic
  • Time management

Timeline

Administrative Officer

Euri Gold Mango Farm
02.2025 - Current

Senior Hairdresser

Hair By Jell
08.2024 - Current

Administration Officer

Boremetrics Maintenance and Engineering
04.2024 - 03.2025

Evaporator Operator & Work Execution Officer

Wilmar Sugar Mill
09.2023 - 04.2024

Guest Service Agent

Coral Sea Marina
04.2022 - 10.2023

Receptionist

Scamper Island Camping

Yacht Detailer

Jimbos Yacht Management

Qualified Hairdresser

Rose & Crown Hair

Certificate III in Business Administration

TAFE NSW

Certificate III in Hairdressing

TAFE NSW

Enter And Work in Confined Space

Get Set Training

Licence To Operate A Forklift Truck

Get Set Training

First Aid / CPR

Mainstay Sailing

Queensland RSA

EOT

VHF License

Mainstay Sailing

Queensland Drivers Licence (C) (O)

QLD Gov

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LETITIA TAYLORSMITH