Jennifer Fahey
Barrack Heights
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Crew Trainer
Oporto
11.2019 - Current
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Hospitality Team Member
Kings Kebabs And Mexican
12.2018 - 11.2019
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Customer Service Attendant
Rashay’s Shellharbour kiosk
01.2016 - 11.2018
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Promoted company products and services, resulting in increased sales and revenue.
- Collaborated with team members to improve overall customer service standards within the company.
Education
Bachelor of Science - Cellular And Molecular Biology
University of Wollongong
Wollongong, NSW12.2023
Certificate III - Pathology Collection
Southern IML Pathology
Wollongong, NSW08.2023
Warilla High School
Barrack Heights, NSW11.2019
Skills
- Performance Evaluation
- Training Tools and Resources
- POS Systems
- Processing Payments
- Cleaning and Sanitation
- Customer Service
- Workplace Safety
- Team Leadership and Supervision
- First Aid
- Multitasking
- Task Delegation
- Feedback Delivery
Accomplishments
- Overall Academic Achievement- Year 8
- Overall 1st Science and Enrichment Science- Year 8
- Science Scholarship UOW- Year 8/9
- Gold Awards 2- Year 7/8
- 10 Year Medal at All That Jazz Dance Co-2014
- 2 Enrichment Programs at UOW.
- Credit in UNSW global Science test.
Home
02 42969240
References
- Belinda Kawalek, 0409 301 517, belinda@dynamicmovesdance.com.au, Dynamic moves dance studio
- Christina Strandberg, Store manager, 0400899006, Rashays
- Kristy Speirs, Owner/ Lawyer, 040861704, Speirs Law
Hobbies and Interests
- Fashion
- Biology
- Anatomy
Timeline
Crew Trainer
Oporto
11.2019 - Current
Hospitality Team Member
Kings Kebabs And Mexican
12.2018 - 11.2019
Customer Service Attendant
Rashay’s Shellharbour kiosk
01.2016 - 11.2018
Bachelor of Science - Cellular And Molecular Biology
University of Wollongong
Certificate III - Pathology Collection
Southern IML Pathology
Warilla High School
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