Jenny Chen
Allawah,NSW
Summary
Hardworking and energetic individual who loves delivering excellent customer service, as well as food and beverage handling. Highly motivated and can quickly master new skills.
Overview
7
7
years of professional experience
Work History
Bubble Tea Barista
Koomi
Sylvania (closed), Town Hall, Strathfield , NSW
10.2021 - Current
- Maintained high levels of cleanliness, organisation, and sanitation in beverage preparation and storage to ensure optimal product quality.
- Checked temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
- Utilised POS system to receive and process customer payments.
- Provide training for new colleagues.
- Monitored inventory, updated stock records, and placed orders to ensure consistent supply.
- Demonstrated strong performance under high-pressure, fast-paced work environments.
- Collaborated with team members to maintain a smooth workflow and positive work environment.
- Handled customer inquiries and resolved complaints efficiently to maintain high customer satisfaction.
- Built positive relationships with customers, contributing to customer retention and repeat business.
Barista Trainee (for Experience)
Oliver Brown, Incafe
, NSW
06.2018 - 12.2018
- Food and beverage handling, customer service.
Education
High School Diploma -
Blakehurst High School
NSW01-2020
Bachelor of Arts -
University of Technology Sydney
NSW01-2025
Skills
- Customer service
- Team collaboration
- Opening and closing coordination
- New hire training
- Friendly and outgoing
- Multitasking and organisation
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Timeline
Bubble Tea Barista
Koomi
10.2021 - Current
Barista Trainee (for Experience)
Oliver Brown, Incafe
06.2018 - 12.2018
High School Diploma -
Blakehurst High School
Bachelor of Arts -
University of Technology Sydney
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