Jenny Lam

• Assist customers with product inquiries and purchases, enhancing overall satisfaction.
• Utilize strong communication still to resolve customer issues promptly.

• Drive sales growth through personalized customer service, product knowledge, and effective merchandising strategies at Industrie and Indie Kids.

• Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
• Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.

• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
• Contributed to a positive work environment by maintaining a professional demeanour and upbeat attitude throughout the busy holiday season.
• Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
• Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.

• Assisted stylists with daily tasks, enhancing client satisfaction and salon efficiency.
• Managed inventory, ensuring timely availability of beauty products and tools.
• Maintained cleanliness and order, contributing to a welcoming salon environment.
• Collaborated with senior stylists, gaining hands-on experience in advanced techniques.
• Assisted in diverse hair and beauty treatments, enhancing client satisfaction. Developed strong multitasking skills and attention to detail in a fast-paced salon environment.

• Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.
• Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
• Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
• Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.

• Assisted customers with product inquiries, enhancing satisfaction and driving repeat business.
• Managed inventory, ensuring optimal stock levels and minimizing discrepancies.
• Collaborated with team to streamline checkout processes, reducing wait times.
• Resolved customer complaints efficiently, improving store reputation.