Jenny Lee
Toowoomba,QLD
Summary
I am a specialist in supporting adults and children with disabilities. I have experience in both direct support as well as business operations. I am an experienced team leader and have a strong grasp of all administration tasks involved in running a business in the disability industry. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
9
9
years of professional experience
Work History
Disability Support Business Owner
EnableU Support Solutions
08.2020 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
- Increased customer satisfaction by providing timely and accurate invoicing, record-keeping, and communication.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
Lead Practitioner
Uniting Care Queensland
09.2019 - 09.2020
- Established strong relationships with key stakeholders through effective communication and collaboration efforts.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept accurate records for client files and handled related paperwork.
- Collaborated with healthcare providers to drive continuity of care.
Disability Support Worker
Employee Me
03.2018 - 06.2019
- 1:1 Support for clients with disabilities
- Assisting clients at their workplace
- In-home care and community access
- Assisting client attend school camp and providing support for personal holiday.
Teacher Aide
Clifford Park Special School
03.2015 - 12.2016
- Classroom support for teachers and students with a disability
- Behaviour management
- Assisting in the personal hygiene needs of students with higher needs
- PEG feeding
- Various administrative duties
- Emotional and intellectual support for students.
Disability Support worker
Breakaway Toowoomba Inc.
11.2016 - 10.2017
- Community support for clients with various disabilities
- Working within group situations, taking leadership roles within groups
- Client personal hygiene
- Working independently as well as a team environment
- Autonomous decision making.
Disability Support Worker
Magenta Community Services
10.2017 - 03.2018
- 1:1 Support for clients with various disabilities
- Working autonomously
- Home care and community access.
Education
No Degree - Certificate IV in Disability
DP Training
Toowoomba12.2020
Skills
- Excellent inter-personal communication skills
- Proficient in the use of technology
- Current blue and yellow cards
- First aid and CPR qualifications
- Full QLD driver license
- Access to own reliable vehicle that is comprehensively insured
- Business Planning
- Staff Management
- Regulatory Compliance
- Financial Management
- Business Administration
- Effective leader
Personal Information
Title: Disability Support Specialist
References
- Wendy Myers, Lead Practitioner - Communities, Uniting Care Communities, Toowoomba, wendy.myers@uccommunity.org.au
- Sally Freeman, Guidance Officer, Bundaberg State High School, 0403878118, sfree99@eq.edu.au
- Brad Hills, Breakaway Toowoomba, 07 46395100, brad@breakawaytmba.org
Training
- Aurora Training Institute, HLTAID003: Provide first aid / CPR, 04/17/2019
- NDIS Quality and Safeguards Commission, NDIS Orientation Module, 05/26/2019
- Akadia Training, Medication management, 06/12/2019
- Akadia Training, Epilepsy workshop, 06/12/2019
- Akadia Training, Nonviolent communication and Mental health workshop, 02/20/2017
- Akadia Training, Administer Medication, 01/17/2017
- Akadia Training, Mobile Hoist, 01/17/2017
- Akadia Training, PEG Feeding Techniques, 01/17/2017
- Asthma Foundation Queensland, Asthma First Aid Management Course, 01/19/2017
- Department of Education Queensland, Epilepsy Management in State Schools, 01/19/2017
Timeline
Disability Support Business Owner
EnableU Support Solutions
08.2020 - Current
Lead Practitioner
Uniting Care Queensland
09.2019 - 09.2020
Disability Support Worker
Employee Me
03.2018 - 06.2019
Disability Support Worker
Magenta Community Services
10.2017 - 03.2018
Disability Support worker
Breakaway Toowoomba Inc.
11.2016 - 10.2017
Teacher Aide
Clifford Park Special School
03.2015 - 12.2016
No Degree - Certificate IV in Disability
DP Training
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