Lifesaving
Jenny Miller
Summary
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
16
16
years of professional experience
Work History
Jobseeker Officer/Harrisons Lead Back to Work Program
TAFE QLD
01.2022 - Current
- In partnership with the DESBT Regional team leads, effectively coordinate and administer the Back to Work Program.
- Establish and build relationships and networks with community and employment bodies to identify eligible jobseekers and promote Back to Work products and opportunities.
- Connect jobseekers with training opportunities and additional program supports that link to local employment opportunities.
- Conduct initial assessment of jobseekers training needs and provide appropriate career advice and support/referral as required.
- Collaborate with the wider TAFE QLD Back to Work team to problem solve and ensure continuity and consistency of delivery is maintained across the state.
- Liaise and network with alternative training organisations to ensure an individual are not disadvantaged, if TAFE Queensland does not offer the training aligned to the employment opportunity.
- Develop and or support the development of resources which close information gaps and facilitate greater understanding of programs, training, and services available to employers and jobseekers.
- Provide direction and coordination for the statewide delivery of the TAFE QLD Back to Work Harrisons products suite.
- Maintain Stakeholder contacts list along with DATA management and financials to produce accurate monthly reporting.
- Provide leadership on individual and team performance and future goals.
Project Coordinator Back to Work Program
TAFE QLD
01.2020 - 01.2022
- Provide efficient and effective program coordination and management for the BTW team.
- Provide system administrator support, coordination, and maintenance of records.
- Prepare agendas, minutes, and other written correspondence as required.
- Administer, process and coordinate Harrison reports for JSO’s and EO’s.
- Coordinate and manage the reporting of program activities in line with program guidelines.
- Administer the programs generic email inboxes.
- Contribute to improvement in business processes and practices.
Vet Student Load Coordinator
TAFE Corporate Finance
08.2016 - 06.2020
- Coordinated loan documentation, ensuring compliance with regulatory requirements and internal policies.
- Streamlined loan application processes by implementing efficient tracking systems and workflows.
- Trained new team members on company policies, procedures, and industry regulations to ensure a high level of service quality.
Apprentice Coordinator
TAFE Gold Coast
01.2009 - 08.2016
- · Coordinated and ensured the delivery of effective, efficient and quality training to an apprentice under a training plan.
- RPL coordinating for the Automotive Team.
- Coordinating a consistent booking system across the trades’ team.
- Creation of Delivery Programs.
- Transitioning apprentices.
- Actioning User Choice Error Reports
- Enrolments, drops and swaps.
- Finalising Apprentice Completions and Cancellations
- Led an administrative team through guidance and support in coordination of daily operations and staff management.
- Supervise and coordinate the CRM cases for all Drops and Swap cases.
- Support the reporting for all nursing progressions.
- Process all TAFE refunds
- Ensure day-to-day activities align with business operations.
Education
Currently Completing Certificate IV - Training & Assessing
Central Queensland University
Rockhampton, QLD01-2025
Diploma - Leadership And Management
TAFE Queensland
QLD12-2018
Diploma - Business
TAFE QLD
QLD12-2018
Skills
- Harrison Debriefing and Coaching Certification
- Harrison Employee Development accredited
- First Aid & CPR accredited
- Work coordination
- Clear and concise report drafting
- Long-term planning
- Innovation and creativity
Interests
Timeline
Jobseeker Officer/Harrisons Lead Back to Work Program
TAFE QLD
01.2022 - Current
Project Coordinator Back to Work Program
TAFE QLD
01.2020 - 01.2022
Vet Student Load Coordinator
TAFE Corporate Finance
08.2016 - 06.2020
Apprentice Coordinator
TAFE Gold Coast
01.2009 - 08.2016
Currently Completing Certificate IV - Training & Assessing
Central Queensland University
Diploma - Leadership And Management
TAFE Queensland
Diploma - Business
TAFE QLD
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<ul> <li>Excelled in teaching mainly English to the students who are taking an entrance exam for their high school.</li> <li>Provided guidance to help students build their academic confidence and improve test scores.</li> <li>Greatly increased the grade of all students, especially those who were struggling with their English scores. One of them increased her grade from 20/100 to 70/100 in less then two months.</li> <li>Cultivated positive relationships with other teachers.</li> <li>Built friendly and supportive relationship with students, creating unforgettable memory with them.</li> <li>Approached them differently from other teachers to students, allowing them to excell in their English studies.</li> <li>Utilized excellent communication skills to effectively explain different concepts to students of various ages and backgrounds.</li> <li>Although I had to leave work to come back to Australia, teachers loved me and they said I can come back anytime whenever I come back home to Japan again.</li> </ul> at Souei Zeminaru<ul> <li>Excelled in teaching mainly English to the students who are taking an entrance exam for their high school.</li> <li>Provided guidance to help students build their academic confidence and improve test scores.</li> <li>Greatly increased the grade of all students, especially those who were struggling with their English scores. One of them increased her grade from 20/100 to 70/100 in less then two months.</li> <li>Cultivated positive relationships with other teachers.</li> <li>Built friendly and supportive relationship with students, creating unforgettable memory with them.</li> <li>Approached them differently from other teachers to students, allowing them to excell in their English studies.</li> <li>Utilized excellent communication skills to effectively explain different concepts to students of various ages and backgrounds.</li> <li>Although I had to leave work to come back to Australia, teachers loved me and they said I can come back anytime whenever I come back home to Japan again.</li> </ul> at Souei Zeminaru