Jeno David Nagy
Brighton-Le-Sands,NSW
Summary
Proactive Field Service Technician and Operations Manager with extensive experience in technical support, client relationship management, and logistics. Expert in installing payment and medical devices, supervising staff, and maintaining safety standards. Skilled in troubleshooting, vehicle maintenance, and ensuring efficient operations with a focus on timely deliveries and high client satisfaction.
Overview
15
15
years of professional experience
Work History
Field Service Technician
Right Hand Solutions
09.2021 - Current
- Install new payment integration systems and explain operation and do routine maintenance.
- Respond quickly to emergency maintenance requests
- Maintain relationships with over 450 clients across sydney
- Maintained a high level of professionalism in all interactions with clients representing 3 of the main banks Westpac, St George and Commonwealth bank
- Installing new medicare claim devices for healthcare
Casual Removalist & Truck Driver
Family Run Business
01.2010 - Current
- Part of a removalists team
- load and pack truck with furniture and general household items in a safe and secure way
- Maintained a clean and safe driving record
- Loaded & unloaded truck with forklift
Operations Manager
Madhouse Bakehouse
05.2018 - 09.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Organizing transport and making sure that a average of 10 pallets and over 90x Sydney deliveries make it to their destination within a tight time frame
- Loaded & unloaded truck with forklift
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Conducted regular performance reviews.
- Managed inventory and supply chain operations
- Responsible for liaising with the production team, customer
- Responsible for implementing a new bulk picking and packing procedure to increase efficiency and reducing errors
- service and delivery drivers for a smooth operation outcome
QGS Ground Serices - Airfield Services Operator
Qantas Airways
05.2014 - 04.2018
- This role is a support role where the team must cover a large land area to support in the turnaround function of the domestic arm of the airline.
- Loaded and unloaded planes manually or with large FMC equipment efficiently to provide quick flight turn-arounds.
- Held ASIC and ADA
Education
3rd Year Apprentice - Mechanic
TAFE
Kogarah, NSW01.2011
High School Diploma -
Kogarah High School
Kogarah, NSW01.2008
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Technical Support
- Heavy Lifting
- Fault diagnosis
- Vehicle Maintenance
Timeline
Field Service Technician
Right Hand Solutions
09.2021 - Current
Operations Manager
Madhouse Bakehouse
05.2018 - 09.2021
QGS Ground Serices - Airfield Services Operator
Qantas Airways
05.2014 - 04.2018
Casual Removalist & Truck Driver
Family Run Business
01.2010 - Current
3rd Year Apprentice - Mechanic
TAFE
High School Diploma -
Kogarah High School
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