Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
ProjectManager
Jerome Williams

Jerome Williams

Customer Service Representative & Student
Waterford,WA

Summary

Enthusiastic Customer Service Representative eager to contribute to team success through hard work & attention to detail. Clear understanding of customer assistance and computer proficiency.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Passenger Services Delivery Agent

Dnata Airport Services
Perth Airport, WA
01.2022 - Current
  • Delivered strong customer service commensurate with Singapore Airline's standards
  • Successfully resolved pressured & confidential situations with passengers during check in duties
  • Ensured paperwork was completed on time & information was reported to supervisors
  • 100% Safe on time performance in aircraft scheduled departures

Customer Service Cashier

Coles Group
West Leederville, WA
11.2021 - 02.2022
  • Resolved complaints & maintained tidy workspace
  • Operated cash register to record transactions accurately, efficiently & safely
  • Enabled customers to feel welcomed & appreciated by answering questions on products

Education

Bachelor of Science - Psychology

University of Western Australia
Crawley
02.2022 - Current

High School Diploma -

Kennedy Baptist College
Murdoch
04.2019 - 11.2021

Skills

    Customer assistance

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Bachelor of Science - Psychology

University of Western Australia
02.2022 - Current

Passenger Services Delivery Agent

Dnata Airport Services
01.2022 - Current

Customer Service Cashier

Coles Group
11.2021 - 02.2022

High School Diploma -

Kennedy Baptist College
04.2019 - 11.2021

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Jerome WilliamsCustomer Service Representative & Student