Jervis Sukuil
Box Hill
Summary
Experienced restaurant manager bringing more than 5 years of food service and progressive leadership experience. Maintains budget controls and coverage needs to achieve business targets and provide high-quality operations support. Strong ability to build relationships with patrons and employees by applying interpersonal communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restuarant Manager
Sushi Jiro
06.2019 - Current
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Restuarant Supervisor
Sushi Jiro
05.2019 - 06.2019
- Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Addressed customer complaints with professional demeanour and used communication and problem-solving skills to resolve issues.
- Improved customer satisfaction by ensuring consistent quality of food and service.
Grape Picker
Giofrelle Happy Valley Fruits
04.2019 - 05.2019
- Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
- Improved grape quality by carefully selecting and picking the best grapes during harvest season.
- Picked and arranged fruit following specified instructions.
Education
Executive Diploma In Business Admistration - Business Administration And Management
SEGI College Kuala Lumpur
Kuala Lumpur2016
Skills
- Food preparation and safety
- Food plating and presentation
- Passion for customer satisfaction
- ABACUS Restaurant POS
- Staff management
- Cost controls
- Business operations
- Kitchen equipment operation and maintenance
Timeline
Restuarant Manager
Sushi Jiro
06.2019 - Current
Restuarant Supervisor
Sushi Jiro
05.2019 - 06.2019
Grape Picker
Giofrelle Happy Valley Fruits
04.2019 - 05.2019
Executive Diploma In Business Admistration - Business Administration And Management
SEGI College Kuala Lumpur
Similar Profiles
RICHARD PHAMRICHARD PHAM
Jiro Kitchen Hiro at Sushi JiroJiro Kitchen Hiro at Sushi Jiro
Patrick PhamPatrick Pham
Customer Service Assistant at Sushi JiroCustomer Service Assistant at Sushi Jiro
Ian JoIan Jo
FOH Staff at Sushi JiroFOH Staff at Sushi Jiro