Jervis Zheng
Bentleigh East,Australia
Summary
I am looking for new job roles to learn new skills and grow myself. I am currently studying and am looking to gather many types of experience in the real world. I have experience in hospitality dealing with customer satisfaction and resolving issues. I am always looking for new ways to challenge myself.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Sushi Jiro
Chadstone, Australia
11.2022 - Current
- Serving Customers
- Explaining business products/services
- Leadership and delegating tasks
- Explained goals and expectations required of trainees
- Storeroom organization and restocking supplies.
- Opening and closing store
- Handling money
- Creating regular customer relations
- Satisfying and resolving customer needs
Front of house
Block 7 Roast and BBQ
Chadstone, Australia
12.2021 - 10.2022
- Resolving customer issues
- Explaining business products/services
- Taking and preparing orders
- Restocking supplies
- Opening and closing store
- Handling cash/eftpos machine
- Operating P.O.S systems
- Creating regular customer relations
- Satisfying customer needs
Education
Bachelor of Environmental Engineering -
RMIT
Melbourne, VIC10-2026
Year 7-12 -
Brighton Secondary College
Skills
- Communication
- Time management
- Customer service
- Problem solving
- Teamwork
- Hospitality industry
References
- Lin, supervisor, Block 7 Roast and BBQ, Chadstone, 0452 218 919
- Mai, manager, Sushi Jiro, Chadstone, 0403 996 804
Languages
- English
- Cantonese
Personal Information
Date of Birth: 09/24/03
Certification
- Responsible Service of Alcohol
Languages
English
Native/ Bilingual
Cantonese
Professional
References
References available upon request.
Timeline
Front of House Supervisor
Sushi Jiro
11.2022 - Current
Front of house
Block 7 Roast and BBQ
12.2021 - 10.2022
Bachelor of Environmental Engineering -
RMIT
Year 7-12 -
Brighton Secondary College
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