JESS BERAUD
Seville East
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Casual Employee (Bartender, Barista, Waitress)
Two Peas Cafe
12.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Head Cook & Camp Leader
Gunidwindi Lodge
02.2024 - Current
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
Casual Employee (Bartender, Barista, Waitress)
The CriBB Café
10.2024 - 11.2024
Casual Employee (Waitress)
Stones of the Yarra Valley
07.2022 - 06.2024
- Maintained clean and organised dining areas to uphold restaurant hygiene standards
- Explained menu items and suggested appropriate options for food allergy concerns
- Served food and beverages promptly with focused attention to customer needs
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Worked POS system to place orders, manage bills etc
- Bussed and reset tables to keep dining and work areas clean
Casual Employee (Bartender)
Dorset Gardens Hotel
04.2024 - 06.2024
Full-Time Employee
Mr K’s Deli Café
05.2022 - 01.2024
- Maintained excellent attendance record, consistently arriving on time
- Managed workplace while the main boss was away
- Worked throughout all aspects of the cafe from the coffee machine, to providing excellent customer service, to prepping and cooking meals in the kitchen, while upholding a clean work environment
- Proved successful working within tight deadlines and fast-paced atmosphere
Manager
Woori Pizza Café
11.2018 - 09.2022
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximise team performance
- Raised performance in terms of sales and management by identifying and targeting areas in need of improvement
- Formulated weekly rosters
- Worked through all aspects of the shop from making dough, pizzas, pastas, burgers, salads, and desserts to serving customers and answering phones, while managing the shift
- Balancing till, floats and organising banking
Education
VCE certificate -
Yarra Hills Secondary College
12.2021
Skills
- Adaptable
- Food and beverage management
- Staff management
- Cleanliness
- Cash handling
- Exceptional customer service
- Using initiative
- Self – motivated
- Opening and closing duties
- Time management
Certification
Food Handlers Certificate
Food Allergen Certificate
Victorian RSA
Timeline
Casual Employee (Bartender, Barista, Waitress)
Two Peas Cafe
12.2024 - Current
Casual Employee (Bartender, Barista, Waitress)
The CriBB Café
10.2024 - 11.2024
Casual Employee (Bartender)
Dorset Gardens Hotel
04.2024 - 06.2024
Head Cook & Camp Leader
Gunidwindi Lodge
02.2024 - Current
Casual Employee (Waitress)
Stones of the Yarra Valley
07.2022 - 06.2024
Full-Time Employee
Mr K’s Deli Café
05.2022 - 01.2024
Manager
Woori Pizza Café
11.2018 - 09.2022
VCE certificate -
Yarra Hills Secondary College
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