Jess Bryant
Sydney,NSW
Summary
Proven achiever at Nicholas Seafood Traders, excelling in persuasive selling and customer service, leading to significant loyalty and repeat business. Demonstrated expertise in promotional knowledge and effective communication, contributing to surpassing sales targets. Skilled in computer literacy and maintaining high satisfaction levels through exceptional service, embodying a goal-oriented mindset with a focus on results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Worker
Nicholas Seafood Traders
10.2022 - Current
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
Education
Diploma - IT
Academies Australasia Polytechnic
Sydney, NSWSkills
- Promotional knowledge
- Patience and Empathy
- Store maintenance
- Goal-oriented mindset
- Typing
- Customer Service and Feedback
- Effective communication
- Computer Literacy
Certification
Native in Indonesian (born in Indonesia);
Proficient in English (currently studying and working);
Completion of Certificate IV and Diploma in IT, Cybersecurity.
Languages
Indonesian
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Retail Sales Worker
Nicholas Seafood Traders
10.2022 - Current
Diploma - IT
Academies Australasia Polytechnic
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