Jesse Gelder
WYNDHAM VALE,VIC
Summary
Dedicated retail assistant with strong customer service skills, adept in cash handling and inventory management. Committed to enhancing customer satisfaction through effective communication and product knowledge.
Overview
10
10
years of professional experience
Work History
Retail Assistant
Kmart
Manor Lakes, VIC
2022.04 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Engaged with customers to provide excellent service and product recommendations.
- Collaborated with team members to ensure a clean and safe shopping environment.
- Managed returns and exchanges, ensuring high customer satisfaction.
- Trained new staff on policies and customer service techniques to enhance team effectiveness.
- Processed payments using cash register, credit card machine and POS system.
- Assisted customers with product selection, answered queries and provided advice.
- Operated cash registers efficiently during peak hours of business.
- Recommended and located merchandise aligned with customer preferences.
Community Aged Care Worker
Mercy Place Wyndham
Werribee, Vic
2016.02 - 2016.10
- Assisted clients with daily living activities and personal care needs.
- Facilitated mobility and transportation for clients to appointments and events.
- Provided emotional support and comfort to clients during difficult times.
- Developed and maintained positive relationships with clients and their families.
- Facilitated social activities for clients to promote community engagement.
- Assisted in the preparation of meals for clients according to individual dietary requirements.
- Performed light housekeeping duties, including laundry, vacuuming and meal preparation.
- Collaborated with local community groups to raise awareness of available aged care services.
- Listened to client concerns and provided guidance to address issues effectively.
Education
Certificate IV - Community Services
Victoria University
Melbourne, VIC2020-11
Certificate III - Alcohol & Other Drugs
Victoria University
Melbourne, VIC2017-11
Skills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Visual merchandising
- Cash handling
- Customer relationship management
- Order delivery
- Time management
- Effective communication
- Stress management
Affiliations
Volunteer, Salvation Army
Work Preference
Work Type
Part TimeSalary Range
$20/hr - $1000/hrTimeline
Retail Assistant
Kmart
2022.04 - Current
Community Aged Care Worker
Mercy Place Wyndham
2016.02 - 2016.10
Certificate IV - Community Services
Victoria University
Certificate III - Alcohol & Other Drugs
Victoria University