Jesse Ngatia
Parafield Gardens,Australia
Summary
I have been a franchisee of Sports Star Academy Salisbury since August 2022. My focus is coaching children in soccer skills and promoting an active lifestyle among kids aged 5-16. I am also a Coach at Para-Hills West Soccer Club, where I focus on coaching the under 9's team. I am deeply passionate about sports and believe that sport is a powerful tool for nurturing resilient and well-rounded individuals. Apart from these roles, I work as a youth worker at Kurlana Tapa Adelaide Youth Training Centre and I also serve as a board member of Tyndale Group of Schools. As a board member, I oversee a consortium of six Christian schools in S.A. My overarching mission is to positively impact young people's lives through sports and education through sports and education. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Coach
Para-Hills West Soccer Club
01.2024 - Current
- Coaching the under 9's team
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Spearheaded off-season training programs focusing on skill development while maintaining physical conditioning levels.
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to create and execute game plans.
Franchisee
Sports Star Academy
08.2022 - Current
- Coaching children in soccer skills and promoting an active lifestyle among kids aged 5-16
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
- Established strong relationships with local media outlets for increased coverage on promotional events and announcements, resulting in greater public awareness of the franchise''s presence within the community.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Trained new employees on proper protocols and customer service standards.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Youth Worker
Kurlana Tapa Adelaide Youth Training Centre
06.2012 - Current
- Working as a youth worker
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Senior Night Officer
- Developed strong relationships with community partners to secure resources and opportunities for the youth served.
Education
Certificate IV in Youth Work - Youth Work
Department of Human Services,
Adelaide, SA01.2015
Master of Commerce (Forensic Accounting) - Accounting
Strathmore University, Kenya
Nairobi, Kenya.12.2011
Bachelor of Education specializing in Mathematics and Economics -
Assessed And Equated To A Bachelor's Degree in South Australia By The Teachers Registration Board of South Australia
Eldoret Kenya.11.1993
Certified Public Accountant (CPA), Kenya - Professional Accounting.
Kenya College of Accountancy
Nairobi Kenya.12.2000
Skills
- Demonstrated ability in training and facilitating
- Organizational management skills
- Strong analytical and problem-solving skills
- Well-developed leadership and public relations skills
- Significant knowledge and experience in strategic planning, financial budgeting and review
- Teamwork skills
- Commercial awareness and understanding
- Professionalism and work ethics
- Attention to details
- Sports Coaching and Coordination
- Business Training and Facilitation
- Analytical, Management, and Leadership Skills
Accomplishments
- June 2023 - Australian St Johns Ambulance, Senior First Aid Certificate
- June 2023- Child Safe Environments - reporting child abuse and neglect
Languages
Fluent in both written and spoken English, Kiswahili, and Kikuyu
Able to converse in Juba Arabic
Research
- Currently researching on the effectiveness of Code of Conducts in Company's listed in Nairobi Stock Exchange (NSE), as part of qualifications for the MCOM thesis.
- Involved in countrywide research on Factors Affecting Ethical Conduct among the Youth in Kenya - a joint project between KCA University, Transparency International, and the United Nations Development Program (UNDP). Published in KCA University Journal of Business.
Attributes
- Loyalty and commitment to employer and fellow workers, proven by maintaining seven years of effective employment and consistent promotion in the same job
- Highly reliable as an employee, organized, flexible and able to meet strict deadlines
- Demonstrated honesty, integrity, and common sense in relating to others
- Highly adaptable in the work environment
- Enthusiastic for ongoing learning in any setting, on or off the job
- Passionate and motivated to work, role modelling and inspiring to society
- Broadminded and patient
- Optimistic, realistic, and efficient
References
- Mike Potter, CEO, Tyndale Group of Schools
- Johnstone Maina, Chairman, Para-Hills West Soccer Club
Volunteer Community Service
- Active Member of the Kenyan Community in South Australia and My local church
- Volunteer as a board member Tyndale Group of schools
Hobbies and Interests
- Avid political debater in touch with current political and economic global trends
- Enjoy music of all types, live musical performances, and movies
- Greatly enjoy traveling, interacting with different cultures, and learning foreign cultures
- Attending regular gym sessions and hikes
- Journals and publications in Ethical issues affecting society
Certifications -
- Ongoing training in Franchise Operations Under Sports Star Academy,
- FSA -Football South Australia Football Coaching Course,
- Elizabeth District Soccer Coaching License,
- Ongoing training in Certificate IV in Training and Assessment,
- Certificate IV in youth work,
- Mental Health First Aid Course,
- First Aid Training,
- Safe Child environment,
Interests and hobbies.
- Political debate
- Music, live performances, and movies
- Travel and cultural exploration
- Fitness activities such as gym sessions and hikes
- Ethical issues affecting society.
Timeline
Coach
Para-Hills West Soccer Club
01.2024 - Current
Franchisee
Sports Star Academy
08.2022 - Current
Youth Worker
Kurlana Tapa Adelaide Youth Training Centre
06.2012 - Current
Certificate IV in Youth Work - Youth Work
Department of Human Services,
Master of Commerce (Forensic Accounting) - Accounting
Strathmore University, Kenya
Bachelor of Education specializing in Mathematics and Economics -
Assessed And Equated To A Bachelor's Degree in South Australia By The Teachers Registration Board of South Australia
Certified Public Accountant (CPA), Kenya - Professional Accounting.
Kenya College of Accountancy
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