Jesse Turnbull
Woolooware,NSW
Summary
Proven Sales Assistant at Hoyts Cinemas, proficient in cash handling and selling memberships, consistently exceeding targets and enhancing team success. At SoldOut, I have experience leading event operations with exceptional service, showcasing responsibility and excellent communication skills. Achieved significant results while demonstrating a strong ability to adapt and thrive in dynamic environments.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Hoyts Cinemas
03.2024 - Current
- Handled customer enquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers in making informed decisions by offering detailed product knowledge of the V.I.P membership.
- Remained calm and composed in a high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Established rapport with customers using active listening and interpersonal skills.
- Trained approximately 4 new employees on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Event Assistant
SoldOut
09.2023 - Current
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in the 'CronullaFest' event in 2023 and 2024 as well as the 'Bike to Beach' fundraiser.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Directed team to set up and keep spaces clean and presentable for guests.
Education
Year 11 Student -
Aquinas Catholic College
Menai NSW12.2026
Skills
- Cash Handling
- Stock management
- Sales expertise
- Point of sale operation
- Opening and closing procedures
- Reliable and Responsible
- Excellent Written and Verbal Communication
Timeline
Sales Assistant
Hoyts Cinemas
03.2024 - Current
Event Assistant
SoldOut
09.2023 - Current
Year 11 Student -
Aquinas Catholic College