Summary
Overview
Work History
Education
Skills
Timeline
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jessica armstrong

Lake Illawarra,NSW

Summary

self taught Barista with almost 8 years experience in fast-paced coffee and food shops. Experience with iced and blended cold drinks, preparing and serving food and flawless customer service, i would like to further my skills. 
Flexible shop assistant who excels in a fast-paced environment looking for a position with growth opportunities.

Overview

8
8
years of professional experience

Work History

Shop Assistant

wrap it
shellharbour, nsw
09.2011 - 05.2017

junior Shop Assistant

Harbour View Takeaway
Shellharbour, NSW
11.2009 - 08.2016

Shop Assistant

Muffin Break
Blackbutt, NSW
05.2017 - 03.2018
  • Received customer payments.
  • Greeted customers promptly.
  • Described products and services in detail.
  • Assisted customers in selecting items based on needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Controlled line and crowd with quick, efficient service.
  • Trained 3 employees in 4 months.
  • Cleaned counters, machines, utensils  daily.
  • Educated coworkers and customers about new products.
  • opened register and carried out other opening duties and also closing duties including the till.
  •  self taught barista 

Education

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Oak Flats High School
Oak Flats, NSW, Australia
year 10, 2010

Skills

  • Quick learner
  • Organized multi-tasker
  • Friendly and helpful
  • Valid driver’s license
  • Fast and efficient service worker
  • Customer-oriented
  • Dedicated team player
  • Sandwich preparation
  • Opening and closing duties
  • Cash handling

Timeline

Shop Assistant

Muffin Break
05.2017 - 03.2018

Shop Assistant

wrap it
09.2011 - 05.2017

junior Shop Assistant

Harbour View Takeaway
11.2009 - 08.2016

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Oak Flats High School

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jessica armstrong