Jessica Blanchfield
Point Cook,Victoria
Summary
I am a second-year university student studying a Bachelor of Speech Pathology at ACU. I am currently enrolled in a gap year and am looking for a second casual job. Along with my two years of customer service experience, I believe I am suited to any customer service positions as I am always willing to lend a helping hand or offer assistance to those in need. I am loyal, friendly, and genuine, and have experience in keeping customers satisfied in high-stress environments. My teamwork and leadership skills are transferable to any role I am assigned to.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
pancake parlour
Werribee, VIC
04.2024 - Current
- Assisted with food and beverage orders ensuring accuracy and timely delivery.
- Maintained cleanliness of dining area and ensured table settings were organized.
- Collaborated with kitchen staff to communicate guest needs effectively.
- Handled cash transactions and processed payments using point-of-sale systems.
- Supported team members during busy shifts by sharing tasks and responsibilities.
- Managed multiple tasks simultaneously while remaining organized under pressure.
Retail Sales Associate
Valleygirl
werribee, VIC
11.2023 - 01.2024
- Assisted customers in selecting products and provided expert knowledge on features.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to create an inviting shopping environment for customers.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
Education
Bachelor of Speech Pathology - Health Sciences
Australian Catholic University
Fitzroy, VIC07-2027
Skills
- Teamwork
- Customer Service
- Communication
- Using POS
- Time Management
- Food Safety
- Relevant Upselling Techniques
- Leadership
Affiliations
- Reading
- Scrapbooking
- Travel
- Music
Timeline
Wait Staff Member
pancake parlour
04.2024 - Current
Retail Sales Associate
Valleygirl
11.2023 - 01.2024
Bachelor of Speech Pathology - Health Sciences
Australian Catholic University