Jessica Burgoyne
Beenleigh,QLD
Summary
Motivated and reliable team member currently supporting the Dairy and Meat departments at Coles Pimpama. Experienced in assisting with day-to-day operations, team leadership, rostering, and coaching new staff. Proven ability to help meet key performance metrics while maintaining excellent product availability and presentation standards. Passionate about delivering a high-quality customer experience and eager to take the next step into a department management role.
Overview
4
4
years of professional experience
Work History
Coles Team Member (Dairy 2IC)
Coles Pimpama 4835
05.2023 - Current
- Assisting the Department Manager in day to day operations
- Taking charge of Dairy and Meat departments in the absence of the DM
- Leading the team during the day and at night, coaching new Team Members
- Rostering team and implementing solutions to achieve great metrics
- Additional experience in Grocery and Deli
Psychological Assistant
Nesian Point
04.2022 - 05.2023
- Assisted Psychologist and Counsellors with session notes
- Conducted administration duties, including contacting clients and processing intakes and payments
- Assisted in research
Youth Mentor Volunteer
Ohana College
04.2021 - 04.2022
- Coached and help teach disadvantaged teenage students during lessons
- Building rapport with Students and help them connect with schooling
Mentor (Volunteer)
Griffith University
03.2021 - 03.2022
- Helped new university students to adjust to campus life
- Assisted with class work, studies and research
- Helped run events on campus
Education
Certificate I And II of IT And DM -
Mackay Northern Beaches State High School
Mackay, QLD12-2017
Queensland Certificate of Education -
Mackay Northern Beaches State High School
Mackay, QLD12-2017
Skills
- Communication
- Problem Solving
- Leadership and Rostering
- Task prioritization
Timeline
Coles Team Member (Dairy 2IC)
Coles Pimpama 4835
05.2023 - Current
Psychological Assistant
Nesian Point
04.2022 - 05.2023
Youth Mentor Volunteer
Ohana College
04.2021 - 04.2022
Mentor (Volunteer)
Griffith University
03.2021 - 03.2022
Certificate I And II of IT And DM -
Mackay Northern Beaches State High School
Queensland Certificate of Education -
Mackay Northern Beaches State High School
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