Jessica Cornwall
The Basin,Victoria
Summary
Dedicated and driven individual consistently demonstrating a strong work ethic and unwavering determination. Committed to excellence, consistently delivering superior customer service and going above and beyond to ensure an exceptional customer experience. Eager to further develop skillset and embrace additional responsibilities within a retail sales position.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Lovisa
2024.06 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided piercing services.
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Child Educator (Coordinator)
OSHClub
2023.04 - 2024.01
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviour's.
SOCIAL CARER
LIKE FAMILY
2023.01 - 2023.05
- Built strong relationships with clients to deliver emotional support and companionship.
- Remained alert to problems or health issues of clients and competently responded.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
TEAM MEMBER
KMART BORONIA
2022.03 - 2023.04
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
CREW MEMBER
CAPTAIN GUMMIES FISH & CHIPS
2018.01 - 2018.02
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Completed Year 12 VCE - High School
Boronia K-12 College
Boronia, VIC11.2021
Diploma of Education - Early Childhood Education
Chisholm Institute
Berwick, VIC01.2025
Skills
- Customer Service
- Customer Engagement
- Time Management
- Crew Leadership
- Flexible Schedule
- Problem-Solving
- Clear Communication
- Cash Register Operation
- POS System Operation
- Flexible schedule availability
- Multitasking Competence
Certification
- Drivers Licence
- Working with Children Check
- First aid (CPR)
Memberships Awards
- House Captain 2021
- SRC Member 2020
- Boronia K-12 Academic Award 2019
- Lynne Greenlees Community Award 2019
- Environmental Leader 2018 - 2019
Other Skills & Attributes
- Excellent customer service
- Cash register operation incl. EFTPOS & cash handling
- Stock replenishment
- Retail sales
- Fulfilling orders
- Loading & unloading
- WH & S
- Excellent teamwork skills
- Excellent leadership skills
- Hard-working & organised
- Innovative problem-solver
- Seeking to build skills
- Takes initiative
- Friendly & approachable
- Honest & reliable
- Punctual & respectful
- Cooperative & empathetic
References
- Daniel Camille, Teacher, Boronia K-12 College, daniel.camille@educaNon.vic.gov.au
- Nicole Costa, Wellbeing Counsellor, Boronia K-12 College, nicole.costa2@educaNon.vic.gov.au
- Jada Heffernan-Wooden, Social Worker, VACCA, jadah@vacca.org
- Amelia Popkiss, Mentor, YConnect, 0497 587 395
Timeline
Retail Assistant
Lovisa
2024.06 - Current
Child Educator (Coordinator)
OSHClub
2023.04 - 2024.01
SOCIAL CARER
LIKE FAMILY
2023.01 - 2023.05
TEAM MEMBER
KMART BORONIA
2022.03 - 2023.04
CREW MEMBER
CAPTAIN GUMMIES FISH & CHIPS
2018.01 - 2018.02
Completed Year 12 VCE - High School
Boronia K-12 College
Diploma of Education - Early Childhood Education
Chisholm Institute
- Drivers Licence
- Working with Children Check
- First aid (CPR)
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