Jessica Dolan
Ayr,Australian
Summary
I am reliable, upbeat and am successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and attention to individual needs. I am knowledgeable about product merchandising, payment processing and animal care products. I am dedicated and a dependable relationship-builder with great organizational skills and a good work ethic.
Overview
4
4
years of professional experience
Work History
Pet Shop Assistant
My Pets (private Business)
05.2022 - 11.2023
- Enhanced customer satisfaction by providing personalized assistance and care for pets in the store.
- Assisted pet owners with product selection, addressing their specific needs and preferences for optimal pet care.
- Educated customers on proper pet care techniques, resulting in healthier pets and happier owners.
- Developed strong rapport with clients, fostering long-lasting relationships and generating repeat business.
- Maintained up-to-date knowledge on new products and industry trends, offering informed recommendations to customers seeking advice.
- Prioritized helping customers over completing other routine tasks in store.
Waitress
Coffee Club
04.2020 - 12.2020
- Serving customers
- Waiting tables
- Cleaning
Education
High School Diploma -
Ayr State High School
Ayr, QLD11.2023
Skills
- Organizational Skills
- Cleaning and Maintenance
- Patience and Tolerance
- Product Knowledge
- Animal Care Knowledge
- Time Management
- Strong Communication and Interpersonal Skills
- Adaptability and Flexibility
- Sales Techniques
Work Experience
04/2020 - 12/2020, Waitress, Serving customers, Waiting tables, Cleaning
Education And Training
07/2019, Working towards ATAR and university, General English, General Maths, Biology, Legal Studies, Tourism & Cert II in Hospitality
About Me
I have always had a strong affection for all animals and loved working in my previous job at My Pets. I am dedicated to all pets and have a good knowledge of fish and a working knowledge of cats, dogs, and birds. In my previous job, I worked predominantly with the fish and was tasked with cleaning tanks, feeding the fish, testing water parameters, setting up tanks, and looking after the aquatic plants. I also have a strong knowledge of aquarium products and care, and I am able to advise customers on what would be best for their fish or other pets.
Personal Information
Jessica Sarah, Dolan, 51 Graham Street, Ayr, 0472 519. 974, jsdhannah16@gmail.com, Australian, 11/08/05, Female
Timeline
Pet Shop Assistant
My Pets (private Business)
05.2022 - 11.2023
Waitress
Coffee Club
04.2020 - 12.2020
High School Diploma -
Ayr State High School
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