Jessica Fenn
Ingleburn,NSW
Summary
Driven professional with a proven track record in behavioral support and active listening, demonstrated during roles at Catholic Care of the Aged and with private families. Excelled in empowering clients and fostering children's growth, achieving significant improvements in independence and well-being through individualized support and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Support Worker
Catholic Care of the Aged
Campbelltown, NSW
06.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Provided personal care such as showering , applying cream and dressing client
- Domestic Assistance within the household
- Social Outings for Hydrotherapy, grocery shopping and other activities
In-Home Nanny
Private Families
Sydney, NSW
04.2012 - 06.2023
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
- Improved children''s social skills by organizing playdates and group outings.
- Assisted in developing motor skills through engaging physical activities tailored to each child''s abilities.
- Implemented creative learning strategies to assist with homework completion, enhancing academic performance.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Monitored children's play activities to verify safety.
- Helped children complete homework assignments and school projects.
- Transported children to and from activities using personal or family vehicle.
Education
Certificate III - Individual Support Aged Care And Disability
Open Colleges
Remote Learning Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Life Skills Training
- Health Promotion
- Nutrition Support
- Housing Assistance
- Attention to Detail
- Decision-Making
- Time Management
- Active Listening
- Patient Assessment
- Goal Setting
- Interpersonal Skills
- Adaptability
- Continuous Improvement
Certification
Working with children check
First Aid & CPR
National police check
Covid vaccine 2 initial 1 booster
Drivers license plus comprehensive insurance
Manual handling training
Medication administration training
NDIS worker check
Timeline
Community Support Worker
Catholic Care of the Aged
06.2023 - Current
In-Home Nanny
Private Families
04.2012 - 06.2023
Certificate III - Individual Support Aged Care And Disability
Open Colleges