Jessica Giddings

• Optimized internal communication between departments to address client inquiries efficiently and accurately.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Negotiated prices, terms of sales and service agreements.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
• Increased sales revenue by implementing strategic sales plans and monitoring market trends.

• Established strong relationships with veterinarians, farriers, and other service providers to ensure timely care for horses.
• Managing a professional show jumping yard, caring for 22 horses.
• I lived on site, making sure the horses had the clock care.
• Preparing the horses for competitions and staying away at shows as a groom for my boss.
• Responsible for tack up and warm up all the horses.
• Meeting deadlines set by the management team on a daily basis.
• Improved horse health by implementing proper grooming techniques and daily care routines.

• Quickly adjusted to my new role and environment as a FIHO worker

• Proved that I can carry out my job efficiently and to the best of my abilities when working away month at a time.

• Never shied away from a challenge whilst working very remote.

Key achievements:

• Working in one of the most remote places in Australia

• Communicated with team members using hand signals and radios.
• Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
• Assembled signs and cones to direct traffic through construction sites.
• Routed traffic around construction sites for worker and driver safety.
• Gained new knowledge about road safety which was used without fail in my day-to-day jobs.
• Worked in a calm and timely manner in a fast-paced environment.
• Developed confidence when being the lead traffic controller at work sites, allowing me to take charge displaying good management skills.
• RIIWHS205E + RIIWHS203E LIECENSES .
• White card

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Worked flexible hours, weekends, and holiday shifts.

• Selling memberships for the centre’s activity portfolio, including swimming lessons.
• Dealing with general enquiries via an online system called SCV, competently dealing with queries over the phone or in person.
• Giving tours to new members and solving any existing member enquiries as they arise.
• Regularly achieving a top five place in the regional sales league
• Participated in industry events to stay informed on market trends and expand professional networks.