Jessica Hahling
JOONDALUP,WA
Summary
Offering solid foundation in client relations and communication, eager to learn and develop in professional sales environment. Contributes quick learning aptitude and adaptability, essential for mastering sales strategies and CRM tools. Ready to use and develop skills in customer engagement and sales techniques in Sales Consultant role.
Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.
Overview
2
2
years of professional experience
Work History
Food Preparer
Red Rooster Restaurant
03.2023 - 03.2023
- Guaranteed customer satisfaction by quickly delivering orders.
- Maintained high personal grooming standards and uniform presentation.
- Maintained composure and work quality while under stress.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Barista
Donut King
09.2023 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
Education
High School Diploma -
Lake Joondalup Baptist College
Joondalup, WA11-2022
Bachelor of Commerce - Management
University of Western Australia
Perth, WA01-2025
Skills
- Multitasking Abilities
- Planning and Coordination
- Problem-Solving
- Self-Motivated
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Product Knowledge
- Employee Training
- Coaching and Mentoring
- Role Modeling
- Clear Communication
Accomplishments
Achieved excellence award in Business Management and Enterprise.
Achieved excellence award in Economics.
Additional Information
2022: Was a member of the Ball Committee in High-school, which involved planning and organizing Ball venue, food, props and entertainment. Involved a group of around 10 people representing the year 12 cohort's interests, which was delivered through surveys, questionnaires and voting. Large amount of teamwork, coordinating and communication was involved and resulted in high levels of satisfaction.
2022: Worked on a project between 3 people to create a brand and product. Involved selling goods to High-school students in order to raise money to theoretically put back into the business. High levels of communication and coordination was involved.
2017 - 2022: Volunteered to sell food and drinks on behalf of the school for fundraising events. Involved high levels customer interaction and disputes were solved quickly.
Languages
Vietnamese
Professional Working
Timeline
Barista
Donut King
09.2023 - Current
Food Preparer
Red Rooster Restaurant
03.2023 - 03.2023
High School Diploma -
Lake Joondalup Baptist College
Bachelor of Commerce - Management
University of Western Australia
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