Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

JESSICA HAMILTON

Exmouth

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Raytheon Australia
04.2024 - Current
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
  • Collaborated with leadership to assess and improve policies across board.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • One of lead team members for enterprise agreement bargaining.
  • Aligning resource baselines with contract baseline.
  • Contributing data to monthly and quarterly reporting cycles for wider business and customer.
  • Working with Project Manager to develop proposals for people impact issues for wider business and customer (i.e. housing assistance additional headcount etc.)

Senior Coordinator, Talent Acquisition/HR

Raytheon Australia
03.2022 - 04.2024
  • Sourced and screened candidates and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Developed and monitored employee recognition programs.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Assistant Center Manager

Pacific Smiles Dental
02.2021 - 06.2021
  • Oversaw day-to-day business operations, including monitoring employee performance and resolving operational problems.
  • Completed accurate reports and paperwork necessary for successful center operations.
  • Budgeted effectively, controlling costs to maximize outreach and program effectiveness.
  • Completed all administrative duties including financial processing and database management.
  • Effective communication with staff, practitioners, patients, center leader and head office.
  • Implementing policies and procedures and ensuring they are up to date with current acts and regulations.

Senior Dental Assistant/Dental Receptionist

NIB/Pacific Smiles Dental
09.2020 - 02.2021
  • Prepared stations for routine check-ups and specialized procedures.
  • Helped evaluate patients and document current dental symptoms.
  • Kept records updated and accurate with patient personal, insurance, and dental history information.
  • Completed dental x-rays, carefully following safety procedures and processing images.
  • Promoted sustainable oral health by educating patients on procedures and at-home care.
  • Supported dentists with expert chair-side clinical assistance.

Practice Manager / Senior Dental Assistant

Cronulla Dental Centre
11.2016 - 10.2020
  • Drove efficiency through effective workflow coordination and resource management.
  • Managed employee workflow and performance, including task delegation and training.
  • Processed HICAPS, Medicare, DVA and EFTPOS payments. Management of worker's compensations claims.
  • Payroll for staff and dentists commission including laboratory costs.
  • Delegated scrub nurse for all complex procedures such as; implants, crown lengthening, gingival procedures, veneers and endodontics.
  • Delegated assistant for twilight sedation procedures, as well as medical Nitrous Oxide and Penthrox administration.
  • Pouring, trimming and polishing casts for study models and bleaching trays.

Education

Certificate IV - Building Project Support (Contract Administration)

TechSkills
Brisbane
03-2026

Certificate IV - Human Resources Management

Australian Institute of Management
05-2025

Certificate IV - Project Management

Swinburne University of Technology
Melbourne, VIC
12-2023

Graduate Certificate of Business Administration -

Swinburne University of Technology
Melbourne, VIC
06-2023

Accomplishments

  • Winner - Managing Director Award for Living the Values 2023
  • Finalist - Managing Director Award for Collaboration 2024

Certification

  • First Aid
  • White Card

Timeline

Human Resources Business Partner

Raytheon Australia
04.2024 - Current

Senior Coordinator, Talent Acquisition/HR

Raytheon Australia
03.2022 - 04.2024

Assistant Center Manager

Pacific Smiles Dental
02.2021 - 06.2021

Senior Dental Assistant/Dental Receptionist

NIB/Pacific Smiles Dental
09.2020 - 02.2021

Practice Manager / Senior Dental Assistant

Cronulla Dental Centre
11.2016 - 10.2020

Certificate IV - Building Project Support (Contract Administration)

TechSkills

Certificate IV - Human Resources Management

Australian Institute of Management

Certificate IV - Project Management

Swinburne University of Technology

Graduate Certificate of Business Administration -

Swinburne University of Technology
JESSICA HAMILTON