Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
Collaborated with leadership to assess and improve policies across board.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
One of lead team members for enterprise agreement bargaining.
Aligning resource baselines with contract baseline.
Contributing data to monthly and quarterly reporting cycles for wider business and customer.
Working with Project Manager to develop proposals for people impact issues for wider business and customer (i.e. housing assistance additional headcount etc.)
Senior Coordinator, Talent Acquisition/HR
Raytheon Australia
03.2022 - 04.2024
Sourced and screened candidates and worked with hiring managers to coordinate interviews, offers, and onboarding.
Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Developed and monitored employee recognition programs.
Developed and implemented onboarding and orientation programs for new employees.
Maintained human resources information system and kept employee files up to date and accurate.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Assistant Center Manager
Pacific Smiles Dental
02.2021 - 06.2021
Oversaw day-to-day business operations, including monitoring employee performance and resolving operational problems.
Completed accurate reports and paperwork necessary for successful center operations.
Budgeted effectively, controlling costs to maximize outreach and program effectiveness.
Completed all administrative duties including financial processing and database management.
Effective communication with staff, practitioners, patients, center leader and head office.
Implementing policies and procedures and ensuring they are up to date with current acts and regulations.
Senior Dental Assistant/Dental Receptionist
NIB/Pacific Smiles Dental
09.2020 - 02.2021
Prepared stations for routine check-ups and specialized procedures.
Helped evaluate patients and document current dental symptoms.
Kept records updated and accurate with patient personal, insurance, and dental history information.
Completed dental x-rays, carefully following safety procedures and processing images.
Promoted sustainable oral health by educating patients on procedures and at-home care.
Supported dentists with expert chair-side clinical assistance.
Practice Manager / Senior Dental Assistant
Cronulla Dental Centre
11.2016 - 10.2020
Drove efficiency through effective workflow coordination and resource management.
Managed employee workflow and performance, including task delegation and training.
Processed HICAPS, Medicare, DVA and EFTPOS payments. Management of worker's compensations claims.
Payroll for staff and dentists commission including laboratory costs.
Delegated scrub nurse for all complex procedures such as; implants, crown lengthening, gingival procedures, veneers and endodontics.
Delegated assistant for twilight sedation procedures, as well as medical Nitrous Oxide and Penthrox administration.
Pouring, trimming and polishing casts for study models and bleaching trays.
Education
Certificate IV - Building Project Support (Contract Administration)
TechSkills
Brisbane
03-2026
Certificate IV - Human Resources Management
Australian Institute of Management
05-2025
Certificate IV - Project Management
Swinburne University of Technology
Melbourne, VIC
12-2023
Graduate Certificate of Business Administration -
Swinburne University of Technology
Melbourne, VIC
06-2023
Accomplishments
Winner - Managing Director Award for Living the Values 2023
Finalist - Managing Director Award for Collaboration 2024
Certification
First Aid
White Card
Timeline
Human Resources Business Partner
Raytheon Australia
04.2024 - Current
Senior Coordinator, Talent Acquisition/HR
Raytheon Australia
03.2022 - 04.2024
Assistant Center Manager
Pacific Smiles Dental
02.2021 - 06.2021
Senior Dental Assistant/Dental Receptionist
NIB/Pacific Smiles Dental
09.2020 - 02.2021
Practice Manager / Senior Dental Assistant
Cronulla Dental Centre
11.2016 - 10.2020
Certificate IV - Building Project Support (Contract Administration)