Overview
Work History
Education
Skills
Certification
Other Qualifications
References
Timeline

Jessica Heriot

Department of Parks and Wildlife (DBCA)
Geraldton,WA
16
years of professional experience
1
Certification

Work History

Biosecurity Officer

3 Years 11 Months
Department of Primary Industries and Regional Development | 12.2022 - Current

Supports initiatives related to disease and pest surveillance by carrying out inspections and sample collection at commercial growers, gardens of the general public,

Team Member/Shift Supervisor

3 Years 1 Month
BCF | 11.2019 - 12.2022
  • Retail store management
  • Shift supervisor of up to 9 staff per shift
  • Store operational procedures including security, financial reconciliation, site safety, internal and external stakeholder engagement
  • Direct and supervise employees engages in sales, inventory taking assigning employees to specific duties
  • Recruiting new team members
  • Commitment to continuous training opportunities, e.g product knowledge evenings
  • Examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised
  • Maintain currently knowledge of current sales and promotions, policies regarding payment and exchanges, and security policies
  • Inventory management ensuring stock is delivered and correctly received, ensure stock discrepancies are investigated and followed up
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Research and Field Officer

1 Year
Department of Primary Industries and Regional Development (Fisheries WA) | 02.2018 - 02.2019
  • Providing quality front line customer service through positive and professional interaction with customers at local boat ramps
  • Following all polices and procedures including confidential records, time recording and departmental code of conduct
  • Undertaking aerial surveys including photo monitoring and data logging boating and campsites activity
  • Following all occupational health and safety policies including specific aerial safety reporting, sate operation practices
  • Timely downloading of data, interpretation and reporting to senior manager
  • Following hygiene and quarantine procedures when handling fish catch.

Volunteer Emergency Medical Technician

13 Years 10 Months
St Johns Ambulance WA | 01.2013 - Current
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.

Volunteer role

18 Years 10 Months
Department of Parks and Wildlife (DBCA) | 01.2008 - Current
  • Reptile career for native pythons, including documentation and feeding charts
  • Deckhand on government boat located in Shark Bay, to and from Dirk Hartog Island
  • Erecting boundary fencing on national park reserves
  • Distributing information about fauna and flora and environment
  • Monkey Mia dolphin volunteer program
  • Fish preparation
  • Radio communication
  • Data input under the supervision of the Rangers
  • Dolphin feeding and management
  • Dolphin data collection and collation
  • Animal husbandry (fish preparation, maintenance of fish room and cleaning)
  • Customer service (answering inquiries, disseminating information)
  • Assisting with interpretive activities.

Education

Bachelor of Science (Paramedicine)

Edith Cowan University | 12.2020

Diploma of Nursing

Durack Institute of Technology | 12.2012

Certificate II in Outdoor Recreation

Durack Institute of Technology | 12.2010

Certificate I in Seafood Industry

Durack Institute of Technology | 12.2009

Skills

Fast Learner
Ability to Work Under Pressure
Adaptability
Interpersonal Communication Skills
Time Management Skills
Decision Making
Customer service
Problem solving

Certification

BAMA inspector - current

CBH Induction

ChemCert

Working with children's check- Current

Police clearance - Current

Other Qualifications

  • Senior First Aid
  • Working with Children Check
  • Police Clearance
  • Current C class Drivers license

References

Available on request

Timeline

Biosecurity Officer

Department of Primary Industries and Regional Development
12.2022 - CurrentRead More

Team Member/Shift Supervisor

BCF
11.2019 - 12.2022Read More

Research and Field Officer

Department of Primary Industries and Regional Development (Fisheries WA)
02.2018 - 02.2019Read More

Volunteer Emergency Medical Technician

St Johns Ambulance WA
01.2013 - CurrentRead More

Volunteer role

Department of Parks and Wildlife (DBCA)
01.2008 - CurrentRead More

Edith Cowan University

Bachelor of Science (Paramedicine)
Read More

Durack Institute of Technology

Diploma of Nursing
Read More

Durack Institute of Technology

Certificate II in Outdoor Recreation
Read More

Durack Institute of Technology

Certificate I in Seafood Industry
Read More

BAMA inspector - current

CBH Induction

ChemCert

Working with children's check- Current

Police clearance - Current

Jessica Heriot