Overview
Work History
Education
Skills
Certification
Other Qualifications
References
Timeline
Generic

Jessica Heriot

Geraldton,WA

Overview

16
16
years of professional experience
1
1
Certification

Work History

Biosecurity Officer

Department of Primary Industries and Regional Development
12.2022 - Current

Supports initiatives related to disease and pest surveillance by carrying out inspections and sample collection at commercial growers, gardens of the general public,

Team Member/Shift Supervisor

BCF
11.2019 - 12.2022
  • Retail store management
  • Shift supervisor of up to 9 staff per shift
  • Store operational procedures including security, financial reconciliation, site safety, internal and external stakeholder engagement
  • Direct and supervise employees engages in sales, inventory taking assigning employees to specific duties
  • Recruiting new team members
  • Commitment to continuous training opportunities, e.g product knowledge evenings
  • Examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised
  • Maintain currently knowledge of current sales and promotions, policies regarding payment and exchanges, and security policies
  • Inventory management ensuring stock is delivered and correctly received, ensure stock discrepancies are investigated and followed up
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Research and Field Officer

Department of Primary Industries and Regional Development (Fisheries WA)
02.2018 - 02.2019
  • Providing quality front line customer service through positive and professional interaction with customers at local boat ramps
  • Following all polices and procedures including confidential records, time recording and departmental code of conduct
  • Undertaking aerial surveys including photo monitoring and data logging boating and campsites activity
  • Following all occupational health and safety policies including specific aerial safety reporting, sate operation practices
  • Timely downloading of data, interpretation and reporting to senior manager
  • Following hygiene and quarantine procedures when handling fish catch.

Volunteer Emergency Medical Technician

St Johns Ambulance WA
01.2013 - Current
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.

Volunteer role

Department of Parks and Wildlife (DBCA)
01.2008 - Current
  • Reptile career for native pythons, including documentation and feeding charts
  • Deckhand on government boat located in Shark Bay, to and from Dirk Hartog Island
  • Erecting boundary fencing on national park reserves
  • Distributing information about fauna and flora and environment
  • Monkey Mia dolphin volunteer program
  • Fish preparation
  • Radio communication
  • Data input under the supervision of the Rangers
  • Dolphin feeding and management
  • Dolphin data collection and collation
  • Animal husbandry (fish preparation, maintenance of fish room and cleaning)
  • Customer service (answering inquiries, disseminating information)
  • Assisting with interpretive activities.

Education

Bachelor of Science (Paramedicine) -

Edith Cowan University
12.2020

Diploma of Nursing -

Durack Institute of Technology
12.2012

Certificate II in Outdoor Recreation -

Durack Institute of Technology
12.2010

Certificate I in Seafood Industry -

Durack Institute of Technology
12.2009

Skills

  • Fast Learner
  • Ability to Work Under Pressure
  • Adaptability
  • Interpersonal Communication Skills
  • Time Management Skills
  • Decision Making
  • Customer service
  • Problem solving

Certification

BAMA inspector - current

CBH Induction

ChemCert

Working with children's check- Current

Police clearance - Current


Other Qualifications

  • Senior First Aid
  • Working with Children Check
  • Police Clearance
  • Current C class Drivers license

References

Available on request

Timeline

Biosecurity Officer

Department of Primary Industries and Regional Development
12.2022 - Current

Team Member/Shift Supervisor

BCF
11.2019 - 12.2022

Research and Field Officer

Department of Primary Industries and Regional Development (Fisheries WA)
02.2018 - 02.2019

Volunteer Emergency Medical Technician

St Johns Ambulance WA
01.2013 - Current

Volunteer role

Department of Parks and Wildlife (DBCA)
01.2008 - Current

Bachelor of Science (Paramedicine) -

Edith Cowan University

Diploma of Nursing -

Durack Institute of Technology

Certificate II in Outdoor Recreation -

Durack Institute of Technology

Certificate I in Seafood Industry -

Durack Institute of Technology

BAMA inspector - current

CBH Induction

ChemCert

Working with children's check- Current

Police clearance - Current


Jessica Heriot