Jessica James

My Beauty Spot Pty Ltd

03.2019 - Current

Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Controlled store inventory and reviewed cash handling and operations reports.
Exhibited excellent people skills during interaction with employees and customers.
Trained and developed new employees for ease of transition into team.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Summary