Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Jessica Johnstone

Saint Leonards,VIC

Summary

Compassionate support worker possesses enthusiastic approach and caring attitude centered on treating people with dignity and respect. Experience in high care needs. Collaborative team player seeking opportunity to upskill and achieve work life balance

Overview

17
17
years of professional experience
1
1
Certification

Work History

Disability Support Worker

GenU
09.2016 - Current
    • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
    • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
    • Provided emotional support to clients during challenging times, fostering resilience and coping skills.

Front of House Staff Member

Torquay Thai
11.2015 - 12.2016
    • Streamlined front of house operations by implementing effective organization and communication strategies with team members.
    • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
    • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.

Front of House Staff Member

Schulz Organic Dairy
09.2012 - 02.2015
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.

Front of House Staff Member

Fat Cow Food Co
09.2012 - 01.2015
  • Collaborated with chefs, back of house teams, service providers and clients to archive positive experiences for guests.
  • Rostering team and logistics for event service
  • wholesale food preparation

Front of House Staff Member

Timboon Railway Distillery
07.2007 - 01.2015
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Certificate IV - Disability

Karingal Training
Geelong, VIC
07.2016

Certificate IV - Mental Health

Karingal Training
Geelong, VIC
07.2016

High School Diploma -

Timboon P-12 Collage
Timboon, VIC
2009

Certificate III - Hospitality

Westvic Staffing Solutions
Warrnambool, VIC
11.2008

Skills

    • Independent Living Support
    • Active support
    • Relationship Building
      • Palliative Care
      • Time management
      • Team collaboration

Affiliations

  • Food and beverage based activities
  • Outdoor leisure
  • Family Social activities

Certification

  • Certificate IV Disability
  • Certificate IV Mental Health
  • certificate III Hospitality
  • First Aid and CPR

References

References available upon request.

Timeline

Disability Support Worker

GenU
09.2016 - Current

Front of House Staff Member

Torquay Thai
11.2015 - 12.2016

Front of House Staff Member

Schulz Organic Dairy
09.2012 - 02.2015

Front of House Staff Member

Fat Cow Food Co
09.2012 - 01.2015

Front of House Staff Member

Timboon Railway Distillery
07.2007 - 01.2015

Certificate IV - Disability

Karingal Training

Certificate IV - Mental Health

Karingal Training

High School Diploma -

Timboon P-12 Collage

Certificate III - Hospitality

Westvic Staffing Solutions

Similar Profiles

CREATE PROFILE
Jessica Johnstone