GURPREET KOUR
Adelaide
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Organised Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organisational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Accomplished Registered Nurse and Support Worker with a proven track record in providing exceptional care and support, as demonstrated at Government Hospital Jammu and Kashmir India. Skilled in health and safety awareness and emotional support, adept at enhancing client well-being
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Minda
Adelaide
10.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Developed individualized support plans tailored to client requirements.
- Coordinated transportation for clients to medical appointments and community events.
Psychosocial support worker
CLO
Adelaide
09.2025 - Current
- Provided compassionate support to individuals with diverse needs and challenges.
- Assisted clients in daily living activities to enhance their independence.
- Monitored client progress and reported changes to the care team promptly.
- Maintained accurate records of client interactions and support provided.
- Ensured a safe environment by following health and safety guidelines consistently.
- Supported clients' social, physical and emotional needs to help integrate into local community.
SIL Disability Support Worker
Livability Care
08.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Support Worker
Drake medox
Adelaide
05.2025 - 10.2025
- Assisted clients with daily living activities and personal care needs.
- Developed individualized care plans tailored to client preferences and requirements.
- Provided companionship and emotional support to enhance client well-being.
SIL Support Worker
Cacoon SDA Care
06.2023 - 02.2025
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Team Leader Manager
Aberstone and Compassion
07.2024 - 09.2024
- Maintained compliance with industry standards and regulations through diligent record-keeping and documentation practices.
- Monitored performance metrics, identifying areas of improvement and implementing targeted interventions to enhance service delivery.
- Spearheaded initiatives aimed at increasing public awareness about disability issues, fostering a more inclusive society overall.
- Facilitated smooth transitions between care providers when necessary to ensure continuity of support for clients during critical periods of change in their lives.
Support Worker
Balance Home Services
07.2022 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Team Leader
Cacoon SDA Care
04.2023 - 05.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Console Operator
OTR (on The Run)
03.2022 - 05.2023
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problem-solving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Registered Nurse
Government Hospital Jammu And Kashmir India
12.2019 - 11.2021
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
Education
Advance Diploma - Community Service
Block
Adelaide, SACommercial Cooker - Professional Cooking
University of South Australia
Adelaide, SAGeneral Nursing And Midwife - Medical
IGES COLLEGE OF NURSING
Jammu And KashmirSkills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Daily living assistance
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Relationship building
- Disability awareness
- Documentation and reporting
- Documentation skills
- Incident reports
- Client confidentiality
- Crisis intervention
- Transportation coordination
- Record keeping
- Community integration
- Team collaboration
- Conflict resolution
- Effective communication
- Active listening
- Emotional intelligence
- Trust building
- Problem solving
- Transfer techniques
- Team leadership
- Progress documentation
- Grooming support
Certification
- Certificate III in individual support
- Certificate in Manual handling
- Certificate in first aid and CPR
- Certificate in Medication
- Certificate in peg feed
Timeline
Disability Support Worker
Minda
10.2025 - Current
Psychosocial support worker
CLO
09.2025 - Current
Support Worker
Drake medox
05.2025 - 10.2025
SIL Disability Support Worker
Livability Care
08.2024 - Current
Team Leader Manager
Aberstone and Compassion
07.2024 - 09.2024
SIL Support Worker
Cacoon SDA Care
06.2023 - 02.2025
Team Leader
Cacoon SDA Care
04.2023 - 05.2024
Support Worker
Balance Home Services
07.2022 - 06.2024
Console Operator
OTR (on The Run)
03.2022 - 05.2023
Registered Nurse
Government Hospital Jammu And Kashmir India
12.2019 - 11.2021
Advance Diploma - Community Service
Block
Commercial Cooker - Professional Cooking
University of South Australia
General Nursing And Midwife - Medical
IGES COLLEGE OF NURSING